Scope
Description
NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) are inviting suitably qualified and experienced providers to express their interest in delivering the Community Youth Work Offer.
The Community Youth Work Offer will provide needs led emotional wellbeing and mental health support for young people aged 11-18 in Norfolk and Waveney with the overall aim to help young people achieve their goals and have improved mental health. The offer will provide one to one and group-based support using Youth Work approaches and will demonstrate a Neighbourhood teams model of working through integration and alignment with existing NHS commissioned, Local Authority, Primary Care Network and VCSE offers.
Young people who access support from this offer are likely to be experiencing social, emotional, and mental health and wellbeing challenges and the provider will be experienced in providing support and promoting recovery for young people with these issues.
Support will be targeted towards young people experiencing health inequalities, and those not attending education settings. The service will provide holistic and youth-centred support specifically designed to improve health care access for these target groups.
Youth workers will listen to the voice of young people and provide local activities and events for them to attend. These activities and events will aim to improve confidence, self-esteem, and social connections for young people.
The provider will demonstrate appropriate infrastructure to enable delivery of the offer/service across Norfolk and Waveney.
The proposed contract is for a period of 3 years with an annual value of £850,000 per annum full inclusive of any applicable VAT. At the discretion of NHS Norfolk and Waveney ICB and depending on demand and financial availability, up to an additional £100,000 may be awarded per financial year. This is not a guaranteed available sum and should not be factored into financial planning for the service.
To register your interest and submit a bid, please follow the link below, and search for the project reference as detailed: https://health-family.force.com/s/Welcome
Project Reference: C390944
Project Name: The Community Youth Work Offer
Total value (estimated)
- £2,125,000 excluding VAT
- £2,550,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- 3 years
Options
The right to additional purchases while the contract is valid.
At the discretion of NHS Norfolk and Waveney ICB and depending on demand and financial availability, up to an additional £100,000 may be awarded per financial year. This is not a guaranteed available sum and should not be factored into financial planning for the service.
Main procurement category
Services
CPV classifications
- 79998000 - Coaching services
- 85312310 - Guidance services
- 85312300 - Guidance and counselling services
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
29 October 2025, 5:00pm
Tender submission deadline
7 November 2025, 12:00pm
Submission address and any special instructions
To register your interest and submit a bid, please follow the link below, and search for the project reference as detailed: https://health-family.force.com/s/Welcome
Project Reference: C390944
Project Name: The Community Youth Work Offer
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
15 December 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical | Full details of the award criteria can be found within the procurement documents. Price will be evaluated on a Pass/Fail basis. |
Quality | 100.00% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
NHS Norfolk and Waveney Integrated Care Board
- Public Procurement Organisation Number: PZYC-6286-DWHT
8th Floor, County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: david.bailey1@nhs.net
Website: https://www.improvinglivesnw.org.uk/
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
NHS Arden and Greater East Midlands Commissioning Support Unit
Summary of their role in this procurement: AGCSU is conducting this procurement exercise as agent for and on behalf of the principal(s) (being the Commissioner(s)) with whom the successful Suppliers will ultimately enter contracts for the supply of the Service(s).
- Public Procurement Organisation Number: PLVR-6647-BVMM
Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
United Kingdom
Email: david.bailey1@nhs.net
Website: https://www.ardengemcsu.nhs.uk/
Region: UKF11 - Derby