Section one: Contracting authority
one.1) Name and addresses
Sheffield Hallam University
City Campus
Sheffield
S11WB
strategicprocurement@shu.ac.uk
Country
United Kingdom
Region code
UKE32 - Sheffield
UK Register of Learning Providers (UKPRN number)
10005790
Internet address(es)
Main address
one.4) Type of the contracting authority
Other type
Body Govern by Pubic Law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Procurement of a Security Operations Centre (SOC) Solutions
Reference number
2526-09-DTS-JM
two.1.2) Main CPV code
- 72212732 - Data security software development services
two.1.3) Type of contract
Services
two.1.4) Short description
The University requires the provision of a managed Security Operations Centre (SOC) service to provide continuous cyber security monitoring, threat detection, and incident response across its IT infrastructure.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £561,137.67
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKE32 - Sheffield
two.2.4) Description of the procurement
Description of the Procurement
The University requires the provision of a managed Security Operations Centre (SOC) service to provide continuous cyber security monitoring, threat detection, and incident response across its IT infrastructure.
Nature of Services
24 hours a day, 365 days a year monitoring of University systems and networks.
Analysis of security events and escalation of incidents to the University's Digital Technology Services (DTS) team where further investigation is required.
Authority for the SOC provider to take immediate protective action, including the disconnection of systems, in the event of confirmed malicious activity.
Delivery of assurance, intelligence and reporting to support the University's overall cyber security posture and to maintain eligibility for cyber security insurance.
Quantity / Scope
A single contract covering the full scope of University IT systems.
Continuous (24/365) managed service provision.
Contract term: up to 4 years, commencing October 2025.
Requirements
The service must meet the requirements of cyber security insurance providers and underpin the University's ability to participate in research and consultancy contracts.
The supplier must demonstrate proven capability to deliver resilient SOC services within a Higher Education or comparable complex technical environment.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The contract is awarded without prior publication in the Find a Tender service as it is made under the G-Cloud 14 Framework Agreement (RM1557.14). In line with Regulation 33 of the Public Contracts Regulations 2015, contracts may be awarded under a framework agreement without further publication, provided the framework has been lawfully established. G-Cloud 14 was procured compliantly and includes the required SOC services, making this direct award a lawful and compliant route to market.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
Contract No
2526-09-DTS-JM
Title
Procurement of a Security Operations Centre (SOC) Solutions
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 September 2025
five.2.2) Information about tenders
Number of tenders received: 01
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
KHIPU Networks Ltd
3 Waterfront Business Park Fleet,
Hampshire
GU51 3TW
Country
United Kingdom
NUTS code
- UKJ3 - Hampshire and Isle of Wight
Companies House
5218573
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £561,137.67
Total value of the contract/lot: £561,137.67
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Sheffield Hallam University
Furnival Works
Sheffield
S1 4QT
Country
United Kingdom