Section one: Contracting authority
one.1) Name and addresses
HM Revenue & Customs
100 Parliament Street
London
SW1A2BQ
Contact
Mandy Beames
Telephone
+44 3000501015
Country
United Kingdom
Region code
UKI32 - Westminster
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HMRC Virtual Desktop Service (vSTRIDE)
Reference number
SR2377102626
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of virtual desktop service within HMRC
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £10,103,673
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
HMRC requires a virtualised desktop hosted platform to enable remote access to the HMRC environment for a range of user cases, this was procured via the gCloud 14 framework.
This is a 3 year contract with the option to extend for one additional 12 month period.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
This is a 3 year contract with the option to extend for one additional 12 month period.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Call -off via the GCloud Framework
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
11 September 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
IBM United kingdom limited
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
741598
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £10,103,673
Total value of the contract/lot: £10,103,673
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
HMRC
London
Country
United Kingdom