Section one: Contracting authority
one.1) Name and addresses
Hillcrest
1 Explorer Road
Dundee
DD2 1EG
Telephone
+44 382564700
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12242
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HF/R001 - Digital Social Care Record System
two.1.2) Main CPV code
- 48100000 - Industry specific software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
Hillcrest wish to provision a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping via a centralised hub.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £206,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
Hillcrest Futures works across Scotland providing a wide range of services in the areas of physical and learning disabilities, autism, and older people. Also, supporting positive mental health and wellbeing, homelessness and drug, alcohol and recovery services. We work in people’s homes, out in the community and in both temporary and supported accommodation providing support from 1 hour a week to 24 hours a day.
Currently Hillcrest Futures complete a variety of electronic and paper records and documentation for all the people we support. For example, care and support plans, risk assessments, and medication records. We are seeking to procure and implement a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping through providing a centralised hub of all client information and includes the following considerations:
- customisable to meet our business needs - We have a diverse range of services and wish to utilise this across our organisation.
- accessible - We need it to work both on and offline, as well as have an intuitive user interface which considers the varying abilities of people who use technology (user friendly).
- excellent reporting functionality - We need it to be able to provide an easy mechanism for monitoring and auditing of our management information and service provision.
- adhere to all our Data Protection and Cyber Security requirements - Privacy of our client information is a high priority and we need to be assured that you can protect our organisational data and ensure that only authorised individuals have access as required.
two.2.5) Award criteria
Quality criterion - Name: Quality Questionnaire / Weighting: 17.5%
Quality criterion - Name: Product Presentation / Weighting: 28%
Quality criterion - Name: Requirements List / Weighting: 24.5%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-011028
Section five. Award of contract
Contract No
HF/R001
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 September 2025
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from other EU Member States: 8
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Unicorn Training
Telephone House, , 17 Christchurch Road
Bournemouth
BH1 3NE
Telephone
+44 8456453300
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £206,000
Section six. Complementary information
six.3) Additional information
(SC Ref:811273)
six.4) Procedures for review
six.4.1) Review body
Dundee Sheriff Court
Dundee
Country
United Kingdom