Scope
Description
The following is the list of software modules ("Licensed Software") that are installed, licensed and supported by the Supplier under this Agreement:
• Customer Information Systems (CIS) Level 2 Service
• CORPUS
• GEMINI
• Integrale Control - for Stock
• Mainframe Connectivity Services
• P2
• Rail Ops Hub
• Release Management
• TDDS
• Train Miles
• Voyagerplan
• Integrale Diagramming
• 3rd Party Interfaces
Contract 1
Supplier
Contract value
- £2,014,593 excluding VAT
- £2,417,511.60 including VAT
Above the relevant threshold
Earliest date the contract will be signed
9 October 2025
Contract dates (estimated)
- 13 October 2025 to 12 October 2028
- 3 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKH - East of England
- UKI - London
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Utilities
Direct award justification
- Single supplier - technical reasons
- Additional or repeat goods, services or works - extension or partial replacement
The suite of Worldline systems directly interface with several other operational systems (including Network Rail systems) and are all necessary for the provision of the passenger rail services from Day 1.
The Core Systems can only currently be provided by Worldline and there are no reasonable alternative systems available. Replacement of the Core Systems would require an industry change and take years to implement. Whilst the Additional Systems could be provided by an alternative supplier if separated, they are highly intertwined with the Core Systems and have complex interfaces. In any event the scoping, procurement and implementation timescales to replace the Additional Systems would be between 30-42 months,
There are therefore significant technical reasons why only Worldline can supply the required services and competition is absent for the 36 months contract.
There are therefore no known reasonable alternative suppliers to the rail industry that could at this time provide all the systems that are required.
Supplier
Worldline IT Services UK Limited
- Companies House: 08514184
1 Technology Drive
Nottingham
NG9 1LA
United Kingdom
Email: aidan.quirke@worldline.com
Region: UKF16 - South Nottinghamshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
GA TRAINS LIMITED
- Companies House: 12544897
- Public Procurement Organisation Number: PNZP-3886-PVCD
Great Minster House 4th Floor, Public Ownership Programme Team
London
SW1P 4DR
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)