Section one: Contracting authority
one.1) Name and addresses
University of Hertfordshire
College Lane
Hatfield
AL10 9AB
Contact
Procurement Dept.
categorymanager-ict@herts.ac.uk
Country
United Kingdom
NUTS code
UKH23 - Hertfordshire
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/universityofhertfordshire
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Online Payments and Student Debt Management System
Reference number
24043
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store – Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.The system is expected to be fully operational and launched by September 2025 in time for the new academic year.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £200,000
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKH23 - Hertfordshire
two.2.4) Description of the procurement
The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store – Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.It is intended that the contract will run for an initial period of three years with the option to extend by a further two years in one-year increments, subject to satisfactory performance.
two.2.5) Award criteria
Quality criterion - Name: Technical fit to requirements. Expertise and track record, implementation and project management / Weighting: 80
Price - Weighting: 20
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-039909
Section five. Award of contract
Contract No
24043
Title
Online Payment and Student Debt Management System
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Flywire Payments Ltd
6th Floor, 9 Appold Street, London EC2A 2AP
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
7677601
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £350,000
Total value of the contract/lot: £350,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court
London
Country
United Kingdom