Scope
Description
Competitive Flexible Procedure for Dynamics Customer Engagement, F&O Support & Maintenance Managed Service
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Total value (estimated)
- £1,250,000 excluding VAT
- £1,500,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 May 2026 to 30 April 2029
- Possible extension to 30 April 2031
- 5 years
Description of possible extension:
Two(2) optional twelve(12) month extensions
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
- 48214000 - Network operating system software package
- 48216000 - Network connectivity terminal emulation software package
- 48219000 - Miscellaneous networking software package
- 48219100 - Gateway software package
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
31 October 2025, 12:00pm
Submission type
Tenders
Tender submission deadline
14 November 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
19 December 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality & SSV | Quality | 65% |
| Pricing submission | Price | 35% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
1)Supplier shortlisting via PSQ
2) ITT
Contracting authority
A2Dominion Group
- Public Procurement Organisation Number: PVVW-3914-QLVL
The Point, 113 Uxbridge Rd,
London
W5 5TL
United Kingdom
Region: UKI73 - Ealing
Organisation type: Public authority - sub-central government