- Amac Express Services
- CHEETAH LTD
- CLOVER CAR SERVICES LIMITED
- FAST TRAVEL SOLUTION LIMITED
- GOLDEN2DOT LTD
- GRAYS ESSEX LIMITED
- HARROW COMMUNITY TRANSPORT
- HATS Group Ltd
- ISLINGTON CAR SERVICE LTD
- LONDON TRAVEL SOLUTION LIMITED
- Mango Rides
- ONE2ONE CAR SERVICES LTD
- SIMPLAA UK LIMITED
- WEMBLEY HIRE LIMITED
Scope
Reference
DN766858
Description
The provision of hired passenger transport and ad hoc transport services are for vulnerable children and adults. Services are commissioned by the London Borough of Harrow and will primarily cover the hired passenger transport for Harrow and Brent Special Needs Transport.
Services to be supplied includes over 360 taxi routes, encompassing escorts and a variety of vehicle types, including saloon cars, MPVs, wheelchair-accessible taxis, and minibuses with capacities of up to 16 seats. The number of routes is expected to increase by approximately 3% annually.
The aim is to improve the lives of vulnerable children, young people, and adults, including those with additional needs, and their carers, by providing a safe, secure, sensitive, and reliable transport service for users. The needs of the child or adult are a key factor in the provision of the service to ensure that Service Users receive personalised and quality assured transport services that respond flexibly to their needs.
Commercial tool
Establishes an open framework
Framework
Open framework scheme end date (estimated)
31 July 2033
Maximum percentage fee charged to suppliers
0%
Framework operation description
Route Allocations - Call off Process
Direct Awards - Direct awards of Emergency placements to the highest ranked framework provider who can meet the specific requirement where; the services (route) to be supplied under the contract are strictly necessary for reasons of extreme and unavoidable urgency, and as a result the contract (route) cannot be awarded on the basis of a mini competition. For the benefit of doubt, urgency is unavoidable if it is not attributable to any act or omission of the Authority and could not have been foreseen by the Authority.
Mini-Competition - Once a specific requirement (route) is identified by the Authority for services under the Framework, the Authority may circulate a full specification to all the Providers on the Framework.
Providers will have a set period in which to submit their quotations for delivering the specific requirements as set out in the circulated specification. The Authority will issue its award criteria which will be used to award scores to Providers' quotations.
Routes may be awarded based on the most advantageous response (price and quality) or price only. The Harrow and Brent Transport Hub of the Authority that issues the specification will evaluate the quotations submitted by the Providers and then award the contract for the Provider that has the highest score or lowest price.
In the event the award criteria is both price and quality, then the price weighting shall range between 30% to 70% and the quality weighting shall range between 30% to 70%.
In the event the award is to be based on price only, if two or more bids received are within a maximum of £15 per day of each other, the Authority reserves the right not to allocate the route to the lowest bid. The Authority may then allocate the award based on the order of priority as follows:
I. reasonable distribution of routes among Service Providers
II. age of vehicle - newer vehicles preferred
III. fuel type - electric preferred over hybrid, hybrid preferred over petrol, petrol preferred over diesel
IV. vehicle capacity
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Establishing party only
Contract 1
Suppliers (14)
- Amac Express Services
- CHEETAH LTD
- CLOVER CAR SERVICES LIMITED
- FAST TRAVEL SOLUTION LIMITED
- GOLDEN2DOT LTD
- GRAYS ESSEX LIMITED
- HARROW COMMUNITY TRANSPORT
- HATS Group Ltd
- ISLINGTON CAR SERVICE LTD
- LONDON TRAVEL SOLUTION LIMITED
- Mango Rides
- ONE2ONE CAR SERVICES LTD
- SIMPLAA UK LIMITED
- WEMBLEY HIRE LIMITED
Contract value
- £133,000,000 excluding VAT
- £159,000,000 including VAT
Above the relevant threshold
Date signed
1 August 2025
Contract dates
- 1 August 2025 to 31 July 2031
- Possible extension to 31 July 2033
- 8 years
Description of possible extension:
The first framework would be for a term of 3 years and the second framework would be for a term of 3 years with an option to extend by 2 years at the discretion of the Council, giving a total of 8 years
When re-opening in year 3, framework providers may be appointed based on their original submission or will have the option to submit a new tender, and new providers may submit to join the Open Framework. Providers will be re-ranked for the second framework.
Main procurement category
Services
CPV classifications
- 60170000 - Hire of passenger transport vehicles with driver
Contract locations
- UK - United Kingdom
Signed contract documents
921RD Amac Express Services.pdf
913RD Cheetah Ltd.pdf
920RD Clover Car Services Limited.pdf
914RD Fast Travel Solution Limited.pdf
923RD Golden2dot Ltd.pdf
916RD Grays Essex Limited.pdf
910RD Harrow Community Transport.pdf
918RD HATS Group Ltd.pdf
917RD Islington Car Service Ltd.pdf
911RD London Travel Solution Limited.pdf
912RD One2one Cars Services Ltd.pdf
922RD SIMPLAA Uk Ltd.pdf
919RD Wembley Hire Limited.pdf
RD Mango Rides Limited.pdf
Redacted Framework Agreement - Please note that the Framework Agreement associated with this notice has been redacted prior to publication.
The supplier's tender submission contains commercially sensitive information and there is an overriding public interest in it being withheld from publication. In accordance with the transparency provisions of Section 94 (1)(B) of the Procurement Act 2023, and following a public interest test, it has been determined that disclosure of this information would be inappropriate.
This decision reflects the nature of the Open Framework. When re-opening in year 3, framework providers may be appointed based on their original submission or will have the option to submit a new tender, and new providers may submit to join the Open Framework under substantially the same award criteria. Consequently, disclosure of the original tender submission could compromise the integrity and fairness of future procurement processes.
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Suppliers
Amac Express Services
- Public Procurement Organisation Number: PWWW-3196-NYWD
223 Watford Road
Harrow
HA1 3UA
United Kingdom
Email: minicabs@amac-express.com
Website: http://www.amac-express.com
Region: UKI72 - Brent
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
CHEETAH LTD
- Public Procurement Organisation Number: PVJT-8363-XTYV
- Companies House: 02005174
148 Manor Park Road
London
NW10 4JR
United Kingdom
Email: zain@cheetahcars.co.uk
Website: http://www.cheetahcars.co.uk
Region: UKI72 - Brent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
CLOVER CAR SERVICES LIMITED
- Companies House: 08503315
- Public Procurement Organisation Number: PTBC-8969-LTTX
214 Blackfen Road
Sidcup
DA15 8PT
United Kingdom
Email: info@clovercars.com
Website: http://www.clovercars.com
Region: UKI51 - Bexley and Greenwich
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
FAST TRAVEL SOLUTION LIMITED
- Companies House: 15835121
- Public Procurement Organisation Number: PPVJ-1822-BBRT
264 Grasmere Avenue
London
HA9 8TW
United Kingdom
Region: UKI72 - Brent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
GOLDEN2DOT LTD
- Companies House: 14725317
- Public Procurement Organisation Number: PVNW-4131-YYTG
Unit 14 Maple Court Waltham Road
Maidenhead
SL6 3LW
United Kingdom
Email: accounts@golden2dot.co.uk
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
GRAYS ESSEX LIMITED
- Companies House: 09779420
- Public Procurement Organisation Number: PPHL-1462-QQPJ
Art House
Maidenhead
SL6 7QU
United Kingdom
Email: accounts@graysessex.co.uk
Website: http://graysessex.co.uk
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
HARROW COMMUNITY TRANSPORT
- Companies House: 05456556
- Public Procurement Organisation Number: PZWM-2413-DLDV
The Lodge
Harrow
HA1 4HZ
United Kingdom
Email: admin@harrowct.org.uk
Website: http://www.harrowct.org.uk
Region: UKI74 - Harrow and Hillingdon
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1
HATS Group Ltd
- Companies House: 3135655
- Public Procurement Organisation Number: PHVJ-2218-JPNG
C/O LSR Management Ltd, Unit C2A Comet Studios, De Havilland Court, Penn Street
Amersham
HP7 0PX
United Kingdom
Email: procurement@hatsgroup.com
Website: http://www.hatsgroup.com
Region: UKJ13 - Buckinghamshire CC
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
ISLINGTON CAR SERVICE LTD
- Public Procurement Organisation Number: PPHR-6182-CYPY
195 Holloway Road
London
N7 8DJ
United Kingdom
Email: info@islingtoncars.co.uk
Region: UKI43 - Haringey and Islington
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
LONDON TRAVEL SOLUTION LIMITED
- Companies House: 14247835
- Public Procurement Organisation Number: PDXZ-8725-HHVX
101 46,Station Road
Harrow
HA2 7SE
United Kingdom
Region: UKI74 - Harrow and Hillingdon
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Mango Rides
- Public Procurement Organisation Number: PNQP-2251-MDLJ
2 Lansdowne Building, Lansdowne Road,
Croydon
CR92ER
United Kingdom
Email: bookings@mangorides.co.uk
Website: http://www.mangorides.co.uk
Region: UKI62 - Croydon
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
ONE2ONE CAR SERVICES LTD
- Companies House: 13576598
- Public Procurement Organisation Number: PWLY-6487-HLVD
356 Harrow Road
Greater London
W9 2HT
United Kingdom
Email: info@one2onecars.com
Website: http://www.one2onecars.com
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
SIMPLAA UK LIMITED
- Companies House: 11266835
- Public Procurement Organisation Number: PYRM-5315-WRJR
Office 8,
Harrow
HA1 1LJ
United Kingdom
Email: admin@simplaa.com
Website: http://www.simplaa.com
Region: UKI74 - Harrow and Hillingdon
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
WEMBLEY HIRE LIMITED
- Companies House: 09911343
- Public Procurement Organisation Number: PXPD-7631-JTBR
112 Wembley Park Drive
Wembley
HA9 8HS
United Kingdom
Email: hamidabbasi87@gmail.com
Website: https://choicecarswembley.com
Region: UKI72 - Brent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
London Borough of Harrow
- Public Procurement Organisation Number: PQRC-2343-GRQR
Forward Drive
Harrow
HA3 8FL
United Kingdom
Region: UKI74 - Harrow and Hillingdon
Organisation type: Public authority - sub-central government