Section one: Contracting authority
one.1) Name and addresses
NHS Property Services
Regent House, Heaton Lane
Stockport
SK41BS
Contact
Scott Selby
Country
United Kingdom
Region code
UKD35 - Greater Manchester South East
Companies House
07888110
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Strategy Program, purchase of Finance, People, Facilities and Property management software
Reference number
C317696
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Digital Strategy Program. Purchase of software as a service for Finance, People, Facilities
and Property management solutions
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £13,564,864
two.2) Description
two.2.1) Title
Property Management
Lot No
1
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Property Management solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12 month periods
two.2) Description
two.2.1) Title
Facilities Management
Lot No
2
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Facilities Management solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Requirements / Weighting: 10
Quality criterion - Name: Customer Requirements / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
Workforce Management
Lot No
3
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Workforce Management solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
HR
Lot No
4
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a HR solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
Recruitment and Onboarding
Lot No
5
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Recruitment and Onboarding solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
Learning and Development
Lot No
6
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Learning and Development solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
Pay and Reward
Lot No
7
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Pay and Reward solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
Colleague Survey
Lot No
8
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Colleague Survey solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
Case Management
Lot No
9
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Case Management solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
Finance
Lot No
10
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Finance solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
two.2) Description
two.2.1) Title
Procurement
Lot No
11
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Provision of a Procurement solution that is the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
two.2.5) Award criteria
Quality criterion - Name: Functional Requirements / Weighting: 25
Quality criterion - Name: Non-Functional Requirements / Weighting: 5
Quality criterion - Name: Colleague Experience / Weighting: 10
Quality criterion - Name: Customer Experience / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Strategic Partnership and Innovation / Weighting: 5
Price - Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
Option to extend by 2 x 12-month periods
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-001099
Section five. Award of contract
Lot No
1, 10,11
Title
Property Management, Finance, Procurement
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2025
five.2.2) Information about tenders
Number of tenders received: 47
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Ernst & Young LLP
1 Moore London Place
London
SE1 2AF
Country
United Kingdom
NUTS code
- UKI - London
Companies House
05458987
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,513,087
Section five. Award of contract
Lot No
4, 5, 6, 7, 8, 9
Title
HR - Recruitment & Onboarding - Learning & Development - Pay & Reward - Colleague Survey - Case Management
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2025
five.2.2) Information about tenders
Number of tenders received: 47
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
NTT Data UK Limited
Epworth House, 25 City Road
London
EC1Y 1AA
Country
United Kingdom
NUTS code
- UKI - London
Companies House
03085018
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,289,602
Section five. Award of contract
Lot No
2
Title
Facilities Management
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2025
five.2.2) Information about tenders
Number of tenders received: 47
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Wipro IT Services UK Societas
Kings Court, 185 Kings Road, Reading
Berkshire
RG1 4EX
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
SE000134
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,368,018
Section five. Award of contract
Lot No
3
Title
Workforce Management
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Department Of Health
London
Country
United Kingdom