Scope
Description
Hammersmith and Fulham Council is seeking to procure a single integrated advocacy service for Adults that combines statutory and community advocacy under one contract. The service will be delivered through a lead provider model, responsible for coordinating a network of specialist organisations and offering a single point of access for referrals.
The contract will cover statutory advocacy duties under relevant legislation as well as discretionary community advocacy for residents who do not meet statutory thresholds. The service will be delivered borough-wide and must be responsive to emerging needs. The successful provider will be expected to demonstrate strong local engagement, consistent quality standards, and alignment with the Council's values and strategic priorities.
Total value (estimated)
- £1,808,400 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2030
- Possible extension to 31 March 2032
- 6 years
Description of possible extension:
Initial period of four years with option to extend for a further 24 months
Main procurement category
Services
CPV classifications
- 85312300 - Guidance and counselling services
Contract locations
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
6 October 2025, 12:00pm
Tender submission deadline
16 October 2025, 5:00pm
Submission address and any special instructions
Suppliers are requested to register on our tender portal to access the tender. https://www.capitalesourcing.com
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
26 November 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Contract Price | Cost | 40% |
| Service Delivery | Quality | 15% |
| Service Structure, Workforce and Wellbeing | Quality | 10% |
| Service Pathway | Quality | 10% |
| Working in Partnership | Quality | 10% |
| Added Value (Social Value) | Quality | 10% |
| Mobilisation | Quality | 5% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Contracting authority
London Borough of Hammersmith and Fuham (LBHF)
- Public Procurement Organisation Number: PHTW-6333-BQGD
Town Hall, King Street
London
W6 9JU
United Kingdom
Email: procurement@lbhf.gov.uk
Website: http://www.capitalesourcing.com
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Organisation type: Public authority - sub-central government