Scope
Description
To procure a service provider to deliver a comprehensive start to end retrofit cutomer services journey for able to pay residents. This service will provide the support and guidance to the "able to pay" residents through installing retrofit measures which will increase uptake the of domestic energy efficiency and clean energy retrofit technologies. The service is aimed at the 'able-to-pay' market - the industry term for owner-occupiers not meeting the Government definition of fuel poor, and therefore not eligible for the Warmer Homes or Energy Company Obligation (ECO) grants. They may be unaware of the opportunities, mistrustful of suppliers, or hesitant to start without support from a reputable provider. While not fuel poor, some may need access to cheap and reputable finance to install larger measures. Subject to confirmation other local authories may participate in the procurement process.
Total value (estimated)
- £3,325,833 including VAT
Above the relevant threshold
Contract dates (estimated)
- 9 January 2026 to 9 January 2027
- Possible extension to 9 January 2030
- 4 years, 1 day
Main procurement category
Services
CPV classifications
- 71314300 - Energy-efficiency consultancy services
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
19 September 2025
Engagement process description
The market engagement will take place on Friday 19th September 2025 from 10am - 11am by Microsoft Teams.
If you would like to attend please email Christine.Chung@lbhf.gov.uk by no later than Thursday 18th September 2025 2pm. A Copy of the service specification will be sent to all suppliers and the link to join the meeting . The event will include a brief presentaion and there will be an opportunity for suppliers to ask questions .
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
22 September 2025
Contracting authority
London Borough of Hammersmith and Fuham
- Public Procurement Organisation Number: PHTW-6333-BQGD
Town Hall, king street
London
W6 9JU
United Kingdom
Email: procurement@lbhf.gov.uk
Website: https://www.capitalesourcing.com
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Organisation type: Public authority - sub-central government