Scope
Description
Post Office franchisee support to train new counter staff on the correct use of the Horizon system. Post Office provide this in the first instance but from time to time the franchise requires additional counter training support.
Contract 1. Post Office Counter Training Resource Augmentation
Supplier
Contract value
- £120,000 including VAT
Below the relevant threshold
Date signed
8 September 2025
Contract dates
- 8 September 2025 to 7 September 2028
- 3 years
Main procurement category
Services
CPV classifications
- 48931000 - Training software package
- 64114000 - Post office counter services
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Below threshold - without competition
Supplier
POTENT SOLUTIONS LIMITED
The Crescent Banqueting Hall, Lever Street
Bolton
BL3 6NN
United Kingdom
Email: info@potentsolutions.co.uk
Region: UKD36 - Greater Manchester North West
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Post Office Counter Training Resource Augmentation
Contracting authority
Post Office Limited
- Companies House: 02154540
- Public Procurement Organisation Number: PRNP-5883-YMLG
100 Wood Street
London
EC2V 7ER
United Kingdom
Email: Procurement@postoffice.co.uk
Website: https://corporate.postoffice.co.uk/
Region: UKI31 - Camden and City of London
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)