Scope
Reference
NCHA202528
Description
Nottingham Community Housing Association (NCHA) will be inviting Soft market testing returns from organisations for the provision of Customer Image Capture.
The purpose of this service is to enable NCHA to quickly and easily gather photographs from customers of repairs being reported. With the image being easily linked to the created job number within our MRI repairs platform.
The photo must be accessible for our colleagues and be provided to our operative mobile devices in advance of a job being carried out.
Please request the documentation via the In-Tend portal, and submit your response by 5pm on the 10th of October 2025.
Contract dates (estimated)
- 2 February 2026 to 1 February 2028
- 2 years
Main procurement category
Services
CPV classifications
- 22315000 - Photographs
- 24931210 - Photographic developers
- 48328000 - Image-processing software package
- 48445000 - Customer Relation Management software package
- 72212328 - Image-processing software development services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey
- 79342320 - Customer-care services
Engagement
Engagement deadline
10 October 2025
Engagement process description
Customer Image Capture Service - Soft Market Testing
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Contracting authority
NOTTINGHAM COMMUNITY HOUSING ASSOCIATION LIMITED
- Companies House: RS007104
Clifton Place, 9 Fairham Brook Drive
Nottingham
NG11 8PY
United Kingdom
Email: rebecca.hoey@ncha.org.uk
Region: UKF14 - Nottingham
Organisation type: Public authority - sub-central government