Scope
Reference
JB/PH/LCC/25/1490
Description
The Complex Needs Housing Contract aims to provide opportunities for behaviour change, health improvements and to deliver positive outcomes for individuals with Complex Needs,
families and communities.
This notice concerns service provision in Preston only.
A person with 'complex needs' is someone with two or more needs which typically interact with and exacerbate one another affecting their physical, mental, social or financial wellbeing. An estimated 60,000 people across England experience at least two of the
following: homelessness, reoffending, problematic substance misuse and mental ill health.
The intended target group require a range of support needs including mental health, substance misuse, a history of offending behaviour, other diagnosed and undiagnosed conditions and/or challenging behaviours. The target population includes many who are often found at the margins of society; who experience repeat homelessness; rough sleeping and those who find it difficult to secure and maintain independent living because of the level of their compounded or complex needs. The Service will be expected to deliver support effectively to individuals who are in crisis, present challenging behaviour issues and who may struggle to live within boundaries and engage in support.
Staff will work with residents to help them identify their own strengths and goals, learn new skills, gain knowledge and increase self-awareness. This conditional support enables complex and entrenched behaviours to be addressed, with a view to leading stable independent lives.
The success of the Service will be judged by the extent to which it meaningfully engages with service users; The Service will directly address underlying issues and develop personal capacity and recovery capital.
As part of their tender submission, it will be the provider's responsibility to source all accommodation and ensure this accommodation meets with minimum and maximum requirements stated.
Total value (estimated)
- £574,750 excluding VAT
- £689,700 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 June 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 4 years, 10 months
Description of possible extension:
The initial Contract period will be 2 years and 9 months, after such time the Authority may extend the Contract by any number of defined periods, provided that the total duration does not exceed 4 years and 9 months.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKD4 - Lancashire
Participation
Legal and financial capacity conditions of participation
See tender documents.
Technical ability conditions of participation
See tender documents.
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Tender submission deadline
10 October 2025, 11:00am
Submission address and any special instructions
https://www.lancashire.gov.uk/fusion-supplier-portal/
All submissions must be electronic and via the Oracle Fusion Supplier Portal.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
10 December 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 50% - Quality Questionnaire 10% - Social Value Portal |
Quality | 60% |
| Price | Price | 40% |
Other information
Payment terms
See tender documents.
Description of risks to contract performance
See tender documents.
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Justification for not publishing a preliminary market engagement notice
Prior Information Notice published under PCR 15.
Notice reference: 2024/S 000-041477
Notice identifier: 2025/S 000-030719
Contracting authority
Lancashire County Council
- Public Procurement Organisation Number: PBBJ-2179-TNXM
PO Box 100, County Hall
Preston
PR1 0LD
United Kingdom
Region: UKD45 - Mid Lancashire
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
SOCIAL VALUE PORTAL LTD
Summary of their role in this procurement: Evaluation and ongoing contract management support for the social value deliverables under the future contract.
- Companies House: 09197997
- Public Procurement Organisation Number: PQHH-4489-TLZM
Tintagel House
London
SE1 7TY
United Kingdom
Telephone: +44 20 3355 0530
Email: support@socialvalueportal.com
Website: https://www.socialvalueportal.com/
Region: UKI45 - Lambeth