Scope
Reference
UN23241
Description
Hampshire County Council is seeking to procure a new Framework for the supply, installation, and commissioning of a Real-Time Passenger Transport (RTPI) system and associated equipment, including the option of maintenance for up to 10 years from commencement of the Framework. This aligns with the life expectancy for a display.
The Framework will be opened up nationally (to England, Scotland and Wales) for all contracting authorities to utilise the Framework subject to the signing of an Access Agreement.
For the County Council, the Framework will establish a Service Interface for Real-time Information (SIRI) link with the County Council's existing Central System (CS). SIRI is an interface standard for exchanging information about planned, current or predicted public transport information between different computer systems. These SIRI links will enable the transfer of this information to a new Content Management System (CMS) for dissemination out to various types of Electronic Displays.
For participating authorities there will be two options. If they are already part of the County Council's existing CS, then they will be able to adopt the same approach as the County Council. If they are not part of the County Council's existing CS then the Framework will include the option for them to procure a CS, a CMS and various types of Electronic Displays.
Since the award of the current RTPI framework procured in August 2021, and continuing from previous deployments in Hampshire, the RTPI system has expanded to handle direct links from bus operators' tracking systems. These direct links provide the tracking data for the Central System to calculate and relay bus arrival times to 500 electronic displays (also procured and operated under the Framework) located at bus stations, bus stops and transport interchange hubs.
The system not only provides RTPI but integrates other multi modal transport information, including live train departure information, service disruption information and also provides RTPI to Traveline and other public transport journey planning websites and apps.
RTPI will continue to play a major role in providing live travel information to the travelling public, both through public transport infrastructure improvements and the digitalisation of services. Timely and accessible public transport information is seen as key to making public transport services commercially sustainable and, as a result, reducing the need for bus subsidy payment.
Commercial tool
Establishes a framework
Framework
Maximum percentage fee charged to suppliers
2%
Further information about fees
2% per order charge will be placed on any authorities using the framework at the point of placing an order and will be invoiced accordingly.
Framework operation description
The Framework will be awarded to a single supplier for a 4-year period allowing for the placing of orders as and when required, subject to available funding. All contracting authorities who wish to utilise the Framework will be subject to the signing of an Access Agreement.
Award method when using the framework
Without competition
Contracting authorities that may use the framework
This framework will be open for use by all Local Authorities in England, Scotland and Wales. This will include all successor bodies as a result of Local Authority changes which may result as part of Local Government Reorganisation.
Contracting authority location restrictions
- UKC - North East (England)
- UKD - North West (England)
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKJ - South East (England)
- UKK - South West (England)
- UKM5 - North Eastern Scotland
- UKM7 - Eastern Scotland
- UKM8 - West Central Scotland
- UKM9 - Southern Scotland
- UKL - Wales
- UKL1 - West Wales and the Valleys
- UKL14 - South West Wales
- UKL2 - East Wales
Contract 1. Real-Time Passenger Transport Information 2025-2029
Supplier
Contract value
- £80,000,000 excluding VAT
- £96,000,000 including VAT
Above the relevant threshold
Date signed
11 August 2025
Contract dates
- 11 August 2025 to 10 August 2029
- 4 years
Main procurement category
Services
CPV classifications
- 48813200 - Real-time passenger information system
- 45233293 - Installation of street furniture
- 45316210 - Installation of traffic monitoring equipment
- 48800000 - Information systems and servers
- 50000000 - Repair and maintenance services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKJ - South East (England)
- UKK - South West (England)
- UKM5 - North Eastern Scotland
- UKM7 - Eastern Scotland
- UKM8 - West Central Scotland
- UKM9 - Southern Scotland
- UKL1 - West Wales and the Valleys
- UKL14 - South West Wales
- UKL2 - East Wales
Signed contract documents
UN23241 Framework Agreement REDACTED FOR PUBLICATION.pdf
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
Vix Technology UK Limited
- Companies House: 03039051
Ridgecourt, The Ridge
Epsom
KT18 7EP
United Kingdom
Email: uk.tenders@vixtechnology.com
Website: https://vixtechnology.com/
Region: UKJ26 - East Surrey
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Real-Time Passenger Transport Information 2025-2029
Contracting authority
Hampshire County Council
- Public Procurement Organisation Number: PBHM-7586-PWLP
The Castle
WINCHESTER
SO23 8UJ
United Kingdom
Email: procurement.support@hants.gov.uk
Website: https://www.hants.gov.uk/
Region: UKJ36 - Central Hampshire
Organisation type: Public authority - sub-central government