Scope
Description
Visual Disruption Maps are short, customer-focused videos where a presenter
stands in front of a map of the rail network and helps customers understand
their travel options where disruption is occurring on the network. Disruption
includes pre-planned disruption, where planned engineering works mean that customers
may need to use alternative routes or where buses run instead of trains, and
unplanned (or on the day) disruption, where services are impacted by
infrastructure issues, train problems, weather events or similar.
RDG are looking to see if a supplier is able to
provide the "Disruption Map Videos" service, producing videos for both
pre-planned and unplanned disruption from 30 June 2026. An initial 1-year
contract will be offered, where the Customer may extend this further, depending
on continued funding availability.
Video production must be carried out onshore and not through
an offshore supplier or partner.
All suppliers would be responsible for arranging
British Sign Language (BSL) translation to be completed using their own choice
of British Sign Language supplier.
Total value (estimated)
- £2,800,000 excluding VAT
- £3,360,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 29 June 2026 to 28 June 2029
- 3 years
Main procurement category
Services
CPV classifications
- 63711000 - Support services for railway transport
Engagement
Engagement deadline
7 October 2025
Engagement process description
Rail Delivery Group (RDG) would like Service Providers to express their interest in premarket engagement before 5pm on 11th September 2025 by sending a confirmation message via the contact email.
Please include the following detail in your message: -
- Quoting Reference - Premarket engagement Visual Disruption Maps RFI
- Full name
- Company/organisation name
- Contact details (E-mail and phone number)
In return we will send you the RFI document pack for completion.
This Notice is for information only.
The information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement and the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and RDG reserves the right at its absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges RDG to commence any competitive tender process. RDG is not and shall not be liable for any costs incurred by those expressing an interest in participating in this premarket engagement exercise.
Submission
Publication date of tender notice (estimated)
28 February 2026
Procedure
Special regime
Utilities
Contracting authority
Rail Delivery Group
- Companies House: 08176197
1 Puddle Dock
London
EC4V 3DS
United Kingdom
Telephone: 07551560994
Region: UKI31 - Camden and City of London
Organisation type: Public authority - sub-central government