Section one: Contracting authority
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Contact
Sara Pell
Telephone
+44 2921501500
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://etenderwales.bravosolution.co.uk/home.htm
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CEREDIGION BEREAVEMENT SERVICE
Reference number
HDDA-MSPP-60191
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
Hywel Dda University Health Board (HDUHB) have an opportunity to expand their provisions of Bereavement Services for the North and South Ceredigion Cluster Areas and are looking to commission a suitable provider to undertake this work for the County’s population.
The successful provider will need to be able to communicate and liaise with our population through the medium of Welsh and provide in-person home contacts to the hard-to-reach areas across the rural geography due to limited public transport options, and patients’ inability to travel independently, therefore, this would be a critical factor for the service provision.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85323000 - Community health services
two.2.3) Place of performance
NUTS codes
- UKL14 - South West Wales
two.2.4) Description of the procurement
Hywel Dda University Health Board (HDUHB) have an opportunity to expand their provisions of Bereavement Services for the North and South Ceredigion Cluster Areas and are looking to commission a suitable provider to undertake this work for the County’s population.
The successful provider will need to be able to communicate and liaise with our population through the medium of Welsh and provide in-person home contacts to the hard-to-reach areas across the rural geography due to limited public transport options, and patients’ inability to travel independently, therefore, this would be a critical factor for the service provision.
The Requirement
To deliver a bereavement and anticipatory grief service to adults aged over 18 years in order to support a patients bereavement recovery and adjust to life after loss via various mediums including but not limited to, telephone, virtually via a suitable online platform and in person. There is a key focus on the in person approach to this service therefore an outreach model is essential.
Due to the rurality of the area and the patient demographic, the ability to travel to patients to deliver the service in their own homes is essential to mitigate any factors that would limit patients ability to engage with the service
Ceredigion has a high number of Welsh Speakers therefore it is expected that the service would be provided bilingually.
The successful provider must:
- Deliver a person centred bereavement service for adults aged 18 years and over throughout the County of Ceredigion
- Deliver the service bilingually in Welsh and English
- Offer an outreach service model to ensure that those unable to travel have the same equity of access
- Work collaboratively with other public and third sector organisations to improve access to bereavement care for all, helping to safeguard primary care, by reducing the number of client visits to GPs
- Support HDUHB strategy on health prevention and community resilience.
- Promote Partnership working
- Improve Mental Health & Wellbeing
two.3) Estimated date of publication of contract notice
1 October 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime Wales (PSR Wales) intended approach notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award.
Hywel Dda University Health Board intend to award a contract to a single provider using the Most Suitable Provider Process
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=154569.
(WA Ref:154569)