Section one: Contracting entity
one.1) Name and addresses
Transport for Wales Rail Limited (Utility Buyer)
3 Llys Cadwyn, Pontypridd
Rhondda Cynon Taf
CF37 4TH
Procurement.Help@tfwrail.wales
Telephone
+44 2920720500
Country
United Kingdom
NUTS code
UKL - Wales
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA80566
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services
Reference number
TFW0857.00
two.1.2) Main CPV code
- 30123100 - Ticket-validation machines
two.1.3) Type of contract
Supplies
two.1.4) Short description
Sole supplier for the provision of Gates, Platform Validators, associated implementation and maintenance service and back office software. This procurement will cover all current and future stations in Wales and cross borders managed by Transport for Wales Rail Ltd.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 51100000 - Installation services of electrical and mechanical equipment
- 48000000 - Software package and information systems
- 30233300 - Smart card readers
- 48100000 - Industry specific software package
- 50317000 - Maintenance and repair of ticket-validation machinery
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Railway stations across Wales and Borders.
two.2.4) Description of the procurement
Transport for Wales Rail Limited (TfWRL) are proud to support Welsh Government's vision of a high quality, safe, integrated, affordable and accessible transport network of which the people of Wales are proud. To that end, we have successfully piloted and implemented Metro Train and Bus Services and PAYG ticketless travel in parts of South Wales.
TfWRL is seeking to expand these services via the appointment of a single technology provider who can deliver the required hardware and software infrastructure.
Our core objectives are to:
- Standardise the technology being used at all stations that require ticket gates and/or platform validators.
- Standardise the customers experience and staff operational requirements at all stations that require ticket gates and/or platform validators
- Achieve a single back office process for all station based validation of ticket based journeys which currently includes Magstripe and PRT QR/Barcode paper tickets, QR/Barcode digital tickets, and Season tickets on ITSO smart card.
- Ensure all ticketless journeys via PAYG are integrated into our existing 3rd party back office system.
- Implement remote gate monitoring and management capabilities for staff to see and help passengers who are unable to pass through the gate.
- Ensure that staff supporting customers at the gate line can open the gate safely and with speed and efficiency to avoid unnecessary queues and station overload. This includes remote web or app based services as well as physical gate based controls.
- Provide a suite of essential operational reports, data integrations, and self-service style data extraction capabilities.
- Ensure all interactions with the gate to set up, monitor, maintain, and use the gate are captured and are auditable and that gate ticket process rules are configurable as needed.
- Provide appropriate solutions for stations with event based and seasonal swells.
- Enable the development by TfWRL and our partners, a system of connected interfaces through modern APIs for station help and remote gate line functions.
Decommission existing gate and PVAL infrastructure currently in place.
Decommission gate and PVAL infrastructure upon exit of contract or at individual stations during the term of the agreement as befits the delivery of TfWRL station strategy.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 65
Cost criterion - Name: Price / Weighting: 35
two.2.11) Information about options
Options: Yes
Description of options
As described in the ITT.
Variations for additional cope/volume.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-006730
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 August 2025
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 2
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
VIX TECHNOLOGY UK LIMITED
Ridgecourt The Ridge, Epsom
Surrey
KT187EP
Country
United Kingdom
NUTS code
- UKH12 - Cambridgeshire CC
The contractor is an SME
No
Section six. Complementary information
six.3) Additional information
The ITT documents can be found on eTender Wales (https://etenderwales.bravosolution.co.uk/web/login.shtml) reference
ITT Code: itt_115867 - Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services.
The final estimated contract value is difficult to calculate due to several variables as may arise over the contract term e.g. changes to Station Gateline Strategy, available funding for future phases and potential for new stations etc.
The Authority estimates the contract value to range between GBP 10m and GBP 25m including the provisions to extend. Figures quoted are excluding VAT.
A Prior Information Notice was dispatched on Sell2Wales (WA Ref:146390) on the 28/11/25.
(WA Ref:155336)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom