Section one: Contracting authority
one.1) Name and addresses
NHS Litigation Authority
8th Floor, 10 South Colonnade, Canary Wharf
London
E14 4PU
Contact
Procurement and Contracts
Telephone
+44 2078112700
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
https://www.resolution.nhs.uk/
Buyer's address
https://www.resolution.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Mediation and Neutral Evaluation Services
Reference number
NHSR_177
two.1.2) Main CPV code
- 79140000 - Legal advisory and information services
two.1.3) Type of contract
Services
two.1.4) Short description
This service covers;
- A mediation service for the resolution of disputes arising from personal injury
and clinical negligence incidents and/or claims (Lot 1);
- A mediation service for the resolution of disputes arising from claims for legal
costs (Lot 2); and
- A neutral evaluation service for the resolution of disputes arising from personal
injury and clinical negligence incidents and/or claims, including legal costs
disputes (Lot 3)
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £12,300,000
two.2) Description
two.2.1) Title
Lot 1- 1. Technical Envelope
Lot No
1
two.2.2) Additional CPV code(s)
- 79140000 - Legal advisory and information services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Mediation and Neutral Evaluation Services
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Quality criterion - Name: social value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2- 1. Technical Envelope
Lot No
2
two.2.2) Additional CPV code(s)
- 79140000 - Legal advisory and information services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Yet to be awarded
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3- 1. Technical Envelope
Lot No
3
two.2.2) Additional CPV code(s)
- 79140000 - Legal advisory and information services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Mediation and Neutral Evaluation services
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-001271
Section five. Award of contract
Lot No
Lot 1
Title
Lot 1 Mediation Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 July 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Trust Mediation Ltd
80 Mount Street, Nottingham, England, NG1 6HH
Nottingham
NG1 6HH
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £12,300,000
Total value of the contract/lot: £12,300,000
Section five. Award of contract
Lot No
Lot 1
Title
Lot 1 Mediation Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 July 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Global Mediation Limited
Molteno House, 302 Regents Park Road, London
London
N3 2JX
Telephone
+44 2039114321
Country
United Kingdom
NUTS code
- UKI - London
National registration number
03825882
Internet address
http://www.globalmediation.co.uk
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £12,300,000
Total value of the contract/lot: £12,300,000
Section five. Award of contract
Lot No
Lot 1
Title
Lot 1 Mediation Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 July 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CEDR Services Ltd
100 St. Paul's Churchyard
London
EC4M 8BU
Telephone
+44 2075366000
Country
United Kingdom
NUTS code
- UKI - London
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £12,300,000
Total value of the contract/lot: £12,300,000
Section five. Award of contract
Lot No
Lot 3
Title
Neutral Evaluation
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 July 2025
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Trust Mediation Ltd
80 Mount Street, Nottingham, England, NG1 6HH
Nottingham
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £12,300,000
Total value of the contract/lot: £12,300,000
Section five. Award of contract
Lot No
Lot 3
Title
Neutral Evaluation
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 July 2025
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CEDR Services
100 St. Paul's Churchyard
London
EC4M 8BU
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £12,300,000
Total value of the contract/lot: £12,300,000
Section five. Award of contract
Lot No
0
Title
Lot 2
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
Strand
London
WC2A 2LL
generaloffice@administrativecourtoffice.justice.gov.uk
Country
United Kingdom