Scope
Reference
RFQ/24/25/008
Description
The Borough Council of King's Lynn & West Norfolk requested a suitably qualified Contractor for the installation and servicing of dispersed alarms and Telecare equipment.
This Contract is to support the Council's in-house telecare visiting team during peak periods and to provide emergency cover out of hours including weekends, public holidays and periods of shutdown.
Contract 1. Installation and Servicing of Dispersed Alarms and Telecare Equipment
Supplier
Contract value
- £62,224 including VAT
Below the relevant threshold
Date signed
27 August 2025
Contract dates
- 1 September 2025 to 31 August 2027
- Possible extension to 31 August 2029
- 4 years
Description of possible extension:
Up to 2 years
Main procurement category
Services
CPV classifications
- 35121700 - Alarm systems
- 50000000 - Repair and maintenance services
- 51100000 - Installation services of electrical and mechanical equipment
Contract locations
- UKH16 - North and West Norfolk
Key performance indicators
| Name |
|---|
| Same day (Calls made on or before 11:00AM) call outs attended in accordance with the contract |
| Next day (Calls made after 11:00AM) call outs attended in accordance with the contract |
| All installation checklists must be emailed into Careline within 4 hours of attendance completion |
| All referred faults that don't require visits and are resolved by a telephone call must be emailed into Careline within 4 hours of attendance completion |
Procedure
Procedure type
Below threshold - limited competition
Supplier
AMR Electrical Services Ltd
Willow farm industrial units
Saddlebow, Kings Lynn
PE34 3AR
United Kingdom
Email: info@amrgroupltd.co.uk
Region: UKH16 - North and West Norfolk
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Installation and Servicing of Dispersed Alarms and Telecare Equipment
Contracting authority
King's Lynn and West Norfolk Borough Council
- Public Procurement Organisation Number: PZQQ-4816-TPLW
King's Court, Chapel Street
King's Lynn
PE30 1EX
United Kingdom
Region: UKH16 - North and West Norfolk
Organisation type: Public authority - sub-central government