Planning

ICT Hardware and Software Support and Maintenance framework

  • Stoke on Trent City Council

UK3: Planned procurement notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-051359

Procurement identifier (OCID): ocds-h6vhtk-05523f (view related notices)

Published 26 August 2025, 4:22pm



Scope

Reference

S R/2025/478

Description

Stoke-on-Trent City Council wishes to appoint an Information Communication Technology partner to assist in the supply, delivery, maintenance, support and implementation of its ICT requirements over a four year period.

The framework will be made available to public contracting authorities in Stoke-on-Trent, Staffordshire and Cheshire.

Commercial tool

Establishes a framework

Total value (estimated)

  • £15,000,000 excluding VAT
  • £18,000,000 including VAT

Above the relevant threshold

Contract dates (estimated)

  • 14 November 2025 to 13 November 2029
  • 4 years

Main procurement category

Goods

CPV classifications

  • 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
  • 48500000 - Communication and multimedia software package
  • 48700000 - Software package utilities
  • 48800000 - Information systems and servers
  • 50000000 - Repair and maintenance services

Contract locations

  • UKD62 - Cheshire East
  • UKG23 - Stoke-on-Trent
  • UKG24 - Staffordshire CC

Framework

Maximum number of suppliers

1

Award method when using the framework

Without competition

Contracting authorities that may use the framework

Public sector bodies

Contracting authority location restrictions

  • UKD62 - Cheshire East
  • UKG24 - Staffordshire CC

Participation

Legal and financial capacity conditions of participation

Capacity conditions are included within the tender questionnaire

Technical ability conditions of participation

Included within the tender questionnaire

Particular suitability

  • Small and medium-sized enterprises (SME)
  • Voluntary, community and social enterprises (VCSE)

Submission

Publication date of tender notice (estimated)

28 August 2025

Enquiry deadline

19 September 2025, 4:00pm

Tender submission deadline

2 October 2025, 4:00pm

Submission address and any special instructions

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

4 November 2025


Award criteria

This table contains award criteria for this lot
Name Type Weighting
Software Management Quality 15%
Account Management Quality 15%
Social Value Quality 15%
Software and Hardware Roadmaps Quality 10%
Hardware Maintenance Quality 10%
Technical Support Quality 10%
Benchmarking Quality 5%
Server Maintenance - Basket of Goods Price 5%
Hardware Basket of Goods Price 5%
Percentage Mark up on Hardware Cost 5%
Percentage Mark up on Service Cost 5%

Procedure

Procedure type

Open procedure


Contracting authority

Stoke on Trent City Council

  • Public Procurement Organisation Number: PDQZ-1442-RZTZ

Civic Centre, Glebe Street

Stoke-on-Trent

ST4 1HH

United Kingdom

Region: UKG23 - Stoke-on-Trent

Organisation type: Public authority - sub-central government