Section one: Contracting authority/entity
one.1) Name and addresses
NHS Shared Business Services Limited
Three Cherry Trees Lane
Hemel Hempstead
HP27AH
nsbs.categorymanagementsourcing@nhs.net
Country
United Kingdom
Region code
UKH23 - Hertfordshire
Companies House
05280446
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Transportation and Travel Services for Health
Reference number
SBS10513
two.1.2) Main CPV code
- 85143000 - Ambulance services
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS).
NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Transportation and Travel Services for Health and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.
Our Approved Organisation list can be found on:
https://www.sbs.nhs.uk/services/framework-agreements-categories/
The framework includes:
• Lot 1 - High Dependency Transport
• Lot 2 - Specialist Vehicle Transport
• Lot 2a - Bariatric Transport
• Lot 2b - Secure Mental Health Transport
• Lot 2c - Paediatric and Neonatal Transport
• Lot 2d - Palliative and End of Life Transport
• Lot 2e - Sitting and Wheelchair Transport
• Lot 2f - Stretcher Vehicle Transport
• Lot 3 - Non-Emergency Patient Transport Managed Service
• Lot 4 - Transportation Marketplace
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
24
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2025/S 000-039645
Section five. Award of contract/concession
Contract No
SBS10513
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
14 July 2025
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Full list of successful suppliers is available on Contracts Finder
UK
Country
United Kingdom
NUTS code
- UK - United Kingdom
Justification for not providing organisation identifier
Not on any register
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £1,500,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
PSR Review Board
UK
england.procurementpanelinfo@nhs.net
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 85143000 - Ambulance services
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
A framework that allows NHS organisations and other public sector bodies to purchase Non-Emergency Patient Transport Services.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
24
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£1,500,000,000
seven.1.7) Name and address of the contractor/concessionaire
Full list of successful suppliers is available on Contracts Finder
UK
Country
United Kingdom
NUTS code
- UK - United Kingdom
Justification for not providing organisation identifier
Not on any register
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The modification is amending medical malpractice insurance from £10m on a "per claim" basis to £10m "in the aggregate".
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
Reference to Part 2 section 14 of the Provider Selection Regime the modification must be made urgently due to unforeseeable & unattributable information that the relevant authority could not foresee at the time of the original procurement. Delaying the award or modification to follow the standard process would likely pose a risk to patient or public safety.
During the due diligence period of this framework procurement we have been notified by bidders that medical malpractice insurance on a 'per claim' basis is not standard in the UK insurance market, therefore awarded suppliers cannot obtain this. To ensure that the contract remains compliant and deliverable, NHS SBS has amended the insurance requirement to align with the available market cover.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £1,500,000,000
Total contract value after the modifications
Value excluding VAT: £1,500,000,000