Scope
Reference
DN772856
Description
Healthwatch was established under the Health and Social Care Act 2014 to understand the needs, experiences and concerns of people who use health and social care services, and to speak out on their behalf. They are a statutory committee of the independent regulator the Care Quality Commission (CQC). Within the Health and Social Care Act 2014 (Section 182), a duty was imposed on the Council to make contractual arrangements for a local Healthwatch organisation.
Every local authority has a duty to make provisions for the delivery of Healthwatch statutory activity in their local area, their main statutory functions are to:
• Obtain the views of people about their needs and experience of local health and social care services. Local Healthwatch make these views known to those involved in the commissioning and scrutiny of care services.
• Make reports and make recommendations about how those services could or should be improved.
• Promote and support the involvement of people in the monitoring, commissioning and provision of local health and social care services.
• Provide information and advice to the public about accessing health and social care services and the options available to them.
• Make the views and experiences of people known to Healthwatch England, helping us to carry out our role as national champion.
• Make recommendations to Healthwatch England to advise the CQC to carry out special reviews or investigations into areas of concern
Contract 1. Provision of Healthwatch Sefton
Supplier
Contract value
- £1,095,774 including VAT
Above the relevant threshold
Date signed
12 August 2025
Contract dates
- 1 October 2025 to 30 September 2027
- Possible extension to 30 September 2030
- 5 years
Description of possible extension:
If funding is available and the performance of the Provider meets the requirements stated in the specification.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKD73 - Sefton
Justification for not setting key performance indicators
Contract value is less than £5m
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
SEFTON COUNCIL FOR VOLUNTARY SERVICE
- Companies House: 02832920
- Public Procurement Organisation Number: PTZH-6272-MZRV
3rd Floor North Wing Burlington House
Liverpool
L22 0LG
United Kingdom
Email: tender@seftoncvs.org.uk
Website: https://seftoncvs.org.uk/
Region: UKD73 - Sefton
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. Provision of Healthwatch Sefton
Contracting authority
Sefton Metropolitan Borough Council
- Public Procurement Organisation Number: PTHP-5656-DLCN
Bootle Town Hall
Bootle
L20 7AE
United Kingdom
Email: cdp@sefton.gov.uk
Website: http://sefton.gov.uk
Region: UKD73 - Sefton
Organisation type: Public authority - sub-central government