Scope
Reference
OPEN2025899
Description
North Tyneside Council is seeking to commission a fully integrated Domestic Abuse Service (IDAS) for an initial term of three years, with the option to extend for up to two further years.
This service will deliver holistic, trauma-informed support for victims and survivors of domestic abuse - including both adults and children - regardless of protected characteristics, gender, or level of risk.
The model will combine therapeutic and practical interventions that promote recovery, safety, empowerment, and long-term resilience. As part of our ongoing commitment to delivering high-quality, trauma-informed support to those affected by domestic abuse, North Tyneside Council is commissioning two separate contracts:
Lot 1 - Domestic Abuse Support Service, Value £630,000 per annum:
This contract will deliver an integrated model of community-based and accommodation-based support for adult victims and survivors of domestic abuse, including refuge and dispersed accommodation, IDVA support, outreach, behaviour change programmes, and adult counselling.
Lot 2 - Counselling, Therapeutic Support (4-18 years) and Outreach for Children and Young People (11-18 years), Value £190,000 per annum:
This contract focuses on providing age-appropriate counselling, therapeutic play, and outreach support to children and young people aged 4-18 who have experienced or been affected by domestic abuse.
Providers may submit bids for one or both lots. Each lot will be evaluated independently, and providers should ensure they address the specific requirements and evaluation criteria for each lot they wish to apply for. Collaborative or consortium bids are also welcomed where appropriate.
This dual-lot approach recognises the distinct needs of adults and children affected by domestic abuse, while promoting coordination across services to provide whole-family support.
Total value (estimated)
- £4,400,000 excluding VAT
- £5,280,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 January 2026 to 31 December 2028
- Possible extension to 31 December 2030
- 5 years
Description of possible extension:
Initial Contract is for 3 years with the possible extension of 2 x 12 month periods
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
Contract locations
- UKC22 - Tyneside
Lot 1. Domestic Abuse Support Service
Description
An integrated domestic abuse support service enabling early intervention, supporting safeguarding objectives, and forming part of a broader public health and criminal justice response.
Value £690,000 per annum
Lot value (estimated)
- £3,450,000 excluding VAT
- £4,140,000 including VAT
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Counselling, Therapeutic Support (4-18 years) and Outreach for Children and Young People (11-18 years)
Description
This service will provide trauma-informed, age-appropriate, and accessible support for young people affected by domestic abuse across North Tyneside. It will form a core component of the borough's wider coordinated response to domestic abuse and will contribute to the prevention of intergenerational cycles of abuse and harm.
Value £190,000 per annum
Lot value (estimated)
- £950,000 excluding VAT
- £1,140,000 including VAT
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Participation
Particular suitability
Lot 1. Domestic Abuse Support Service
Lot 2. Counselling, Therapeutic Support (4-18 years) and Outreach for Children and Young People (11-18 years)
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Tender submission deadline
11 September 2025, 12:00pm
Submission address and any special instructions
Website address: https://www.open-uk.org/
Project Reference Number: OPEN2025899
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
27 September 2025
Award criteria
Name | Type | Weighting |
---|---|---|
Quality | Quality | 100% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
North Tyneside Borough Council
- Public Procurement Organisation Number: PYBQ-4733-WWLW
Quadrant
North Tyneside
NE27 0BY
United Kingdom
Contact name: Susan Stonehouse
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government