Scope
Description
The IT and Clinical Systems teams are to remain separate, but a single first line / point of contact for both teams needs to be established (which will sit within IT within our organisational structure).
We require support in the end to end design and implementation of our new service desk arrangements. This will initially require a discovery piece of work, to understand how we currently work, the support we provide, and the requirements of our wider organisation. The output of this tender will be a blueprint for the delivery of an integrated 1st line service along with a package of support to establish it.
Total value (estimated)
- £50,000 excluding VAT
- £60,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 5 January 2026 to 4 January 2027
- 1 year
Main procurement category
Services
CPV classifications
- 72600000 - Computer support and consultancy services
Contract locations
- UK - United Kingdom
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
6 October 2025
Enquiry deadline
28 October 2025, 12:00pm
Tender submission deadline
31 October 2025, 12:00pm
Submission address and any special instructions
Via the Atamis Health Family System - https://atamis-1928.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=/one/one.app#/alohaRedirect/apex/Supplier_Portal_2019
Tenders may be submitted electronically
Yes
Procedure
Procedure type
Below threshold - open competition
Contracting authority
Leeds Community Healthcare NHS Trust
- Public Procurement Organisation Number: PZXV-8867-VHCQ
First Floor, Stockdale House
Leeds
LS6 1PF
United Kingdom
Email: lcht.procurement@nhs.net
Website: https://www.noecpc.nhs.uk
Region: UKE42 - Leeds
Organisation type: Public authority - central government