Scope
Description
B&D Energy plans to supply heat and electricity to approximately 7,000 residential properties, currently around 2,000 are supplied. A billing platform provider is required to provide a comprehensive billing solution that provides accurate and timely billing services for our customers. In addition, B&D Energy is looking to introduce a Pay as You Go (PAYG) billing solution for the supply of electricity and heat. The preferred solution will be meet core B&D Energy requirements immediately and to evolve over time to agreed development roadmap to deliver a best-in-class billing solution for the foreseeable future
Further information and tender documents are available on our e-tendering portal https://lbbd.bravosolution.co.uk/web/login.shtml. Any questions regarding the tender should be addressed through the portal in the messaging section.
Closing date 1pm on Friday 3rd October 2025
Total value (estimated)
- £0 excluding VAT
- £0 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 11 March 2031
- 4 years, 11 months, 11 days
Description of possible extension:
2 years at the discretion of the Council
Main procurement category
Services
CPV classifications
- 71314200 - Energy-management services
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
19 September 2025, 1:00pm
Tender submission deadline
3 October 2025, 1:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
1 December 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Technical Quality | Quality | 50% |
| Product Demonstration | Quality | 25% |
| Cost | Cost | 25% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
London Borough of Barking and Dagenham
- Public Procurement Organisation Number: PPYP-9821-RZGJ
Town Hall
Barking
IG11 7LU
United Kingdom
Email: edna.amolo@lbbd.gov.uk
Website: http://www.lbbd.gov.uk
Region: UKI52 - Barking & Dagenham and Havering
Organisation type: Public authority - sub-central government