Scope
Reference
JPS2015
Description
The Police and Crime Commissioner for Surrey, on behalf of themselves and the following authorities;
• The Police and Crime Commissioner for Sussex
• The Chief Constable for Thames Valley Police, acting on behalf of The Chief Constanble for Hampshire and Isle of Weight Constabulary
• The Police, Fire and Crime Commissioner for Northamptonshire (acting as Policing Body for Northamptonshire)
They are running this single stage open process to award a contract for the provision of an automated text redaction solution, as detailed in the Invitation to Tender and Statement of Requirement.
The contract(s) will be for an initial 2 years with the option to extend further for up to 8 x 12 month increments.
Whilst participating under one tender, each Authority will have the option to contract with the successful supplier, with individual contracts.
The anticipated commencement date of the Contract is 1st August 2025, with an appetite to the solution going live shortly after.
Police Forces routinely handle large volumes of sensitive information across a range of operational and administrative contexts. Whether processing crime reports, body worn video transcripts, witness statements or disclosure bundles, there is a consistent and critical need to protect personally identifiable information (PII), safeguarding data subjects and maintaining compliance with legal obligations such as the UK GDPR, the Data Protection Act 2018, and Criminal Procedure and Investigations Act (CPIA) requirements.
Automated text redaction software offers an opportunity to streamline workflows, reduce the burden on staff, and ensure consistent application of redaction rules. By leveraging AI or rules-based automation, forces can safeguard sensitive context while freeing up valuable time and resources for high value tasks, ultimately improving service delivery, data security and public trust
Contract 1. Automated Text Redaction
Supplier
Contract value
- £434,240 excluding VAT
- £521,088 including VAT
Above the relevant threshold
Award decision date
6 August 2025
Date assessment summaries were sent to tenderers
6 August 2025
Standstill period
- End: 15 August 2025
- 8 working days
Earliest date the contract will be signed
19 August 2025
Contract dates (estimated)
- 1 September 2025 to 31 August 2027
- Possible extension to 31 August 2035
- 10 years
Description of possible extension:
8 x 12 month extensions which have been included when declaring the value of the contract.
Main procurement category
Goods
Options
The right to additional purchases while the contract is valid.
Option to increase number of licences during the life of the contract.
CPV classifications
- 48000000 - Software package and information systems
Information about tenders
- 3 tenders received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
TeraDact UK LTD
- Companies House: 15531817
5 New Street Square
London
EC4A 3TW
United Kingdom
Email: ctilleman@teradact.com
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Automated Text Redaction
Contracting authority
The Police and Crime Commissioner for Surrey
- Public Procurement Organisation Number: PTBH-8315-RNZP
PO Box 412
Guildford
GU3 1YJ
United Kingdom
Contact name: Paige Ward
Region: UKJ25 - West Surrey
Organisation type: Public authority - sub-central government