Scope
Reference
251900
Description
Appointment of an EAP provider to help support the staff (and their partner, spouse, dependant for counselling services) via a 24/7, 365-day helpline and online support services. The helpline must include a referral service for face to face structured counselling. The services should be available to all staff members - circa 3,000 (and include partner, spouse, dependents for counselling services) should they choose to access them.
Commencement Date: 1st August 2025
Expiry Date: 7th July 2026
The contract is awarded at a charge of £7.33 per head, based on an updated current headcount (this is currently c.2500, meaning a projected annual cost of £18,325.00 - DMU to provide updated headcount periodically, and PAM Wellbeing to invoice accordingly).
Contract 1
Supplier
Contract value
- £18,325 excluding VAT
- £21,990 including VAT
Below the relevant threshold
Date signed
1 August 2025
Contract dates
- 1 August 2025 to 7 July 2026
- 11 months, 7 days
Main procurement category
Services
CPV classifications
- 85312300 - Guidance and counselling services
Contract locations
- UKF21 - Leicester
Signed contract documents
EAP Agreement 2025-26 (ref.251900) SIGNED.pdf
Procedure
Procedure type
Below threshold - without competition
Supplier
PAM Wellbeing Limited
Holly House, 73 Sankey Street
Warrington
WA1 1SL
United Kingdom
Telephone: 07857457835
Region: UKD61 - Warrington
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
DE MONTFORT UNIVERSITY
- Charity Commission (England and Wales): XN85208
- UK Register of Learning Providers (UKPRN number): 10001883
- Public Procurement Organisation Number: PDZY-8857-XDBL
The Gateway
Leicester
LE1 9BH
United Kingdom
Email: procurement@dmu.ac.uk
Website: http://www.dmu.ac.uk
Region: UKF21 - Leicester
Organisation type: Public authority - sub-central government