Scope
Description
This contract is for the provision of the Berkshire Community Equipment Services (BCES) through the appointment of a single provider delivering these services as required.
West Berkshire District Council, Bracknell Forest Borough Council, Slough Borough Council, Reading Borough Council, Wokingham Borough Council, Royal Borough of Windsor and Maidenhead, NHS Frimley Integrated Care Board and NHS Buckinghamshire, Oxfordshire & West Berkshire Integrated Care Board (BCES Partners) have statutory duties to provide community equipment services for people with health and social care needs.
The awarded supplier shall contract with West Berkshire District Council, as the lead commissioner, on behalf of the BCES Partners.
The services will cover the supply, installation and maintenance of mobility and daily living aids and adaptations. The services provide high quality equipment, aids and/or adaptations that enable residents to remain at home rather than requiring formal social and healthcare support.
Contract 1. Integrated Community Equipment Service
Supplier
Contract value
- £65,500,000 excluding VAT
- £78,600,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
31 July 2025
Contract dates (estimated)
- 31 July 2025 to 30 July 2028
- 3 years
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKJ11 - Berkshire
- UKJ13 - Buckinghamshire CC
- UKJ14 - Oxfordshire
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Light touch
Direct award justification
Extreme and unavoidable urgency
The Council was notified at the end of June 2025 of a possible event occurring on or before 31 July 2025, which, if it were to happen as notified, would cause serious and significant disruption to the delivery of a critical service.
Any disruption to this service would be severe and result in significant risk to the health and wellbeing of service users, including a potential risk of death. The BCES Partners have a statutory obligation to ensure services are delivered effectively and continuously, to a high standard, to service users. The services are critical to the delivery of health and social care services across the area.
The Council, along with the BCES Partners therefore began making preparations for alternative arrangements to ensure continuity of service after 31 July 2025, which have continued as the probability of disruption to the service has increased.
The Council considers that a direct award is justified in all the circumstances on the basis of extreme and unavoidable urgency. The situation giving rise to the need for a direct award was not foreseeable or attributable in any way to the Council, and there was not sufficient time for a competitive tendering procedure to be conducted prior to 31 July 2025 given the complexity and scale of the services required.
Supplier
MILLBROOK HEALTHCARE LTD
- Companies House: 00833987
- Public Procurement Organisation Number: PXMQ-4279-NRYQ
Nutsey Lane Calmore Ind Estate
Southampton
SO40 3XJ
United Kingdom
Region: UKJ36 - Central Hampshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Integrated Community Equipment Service
Contracting authorities
West Berkshire Council
- Public Procurement Organisation Number: PTXJ-8922-CMNQ
Market Street
Newbury
RG14 5LD
United Kingdom
Email: procurement@westberks.gov.uk
Website: http://www.westberks.gov.uk
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government
Bracknell Forest Borough Council
- Public Procurement Organisation Number: PJMT-6544-CVZD
Time Square, Market Street
Bracknell
RG12 1JD
United Kingdom
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government
Reading Borough Council
- Public Procurement Organisation Number: PWBJ-9435-VXQQ
Bridge Street
Reading
RG1 2LU
United Kingdom
Email: pchub@reading.gov.uk
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government
Slough Borough Council
- Public Procurement Organisation Number: PMLW-2634-YYNX
Observatory House, 25 Windsor Road
Slough
SL1 2EL
United Kingdom
Email: SBCProcurement@slough.gov.uk
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government
Royal Borough of Windsor & Maidenhead
- Public Procurement Organisation Number: PJQM-1124-QDHW
St Ives Road
Maidenhead
SL6 1RF
United Kingdom
Email: procurement@rbwm.gov.uk
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government
NHS FRIMLEY INTEGRATED CARE BOARD
- NHS Organisation Data Service: QNQ
- Public Procurement Organisation Number: PLMH-6718-XNVJ
King Edward VII Hospital St Leonards Road
Windsor
SL4 3DP
United Kingdom
Email: scwcsu.cbprocurement@nhs.net
Region: UKJ11 - Berkshire
Organisation type: Public authority - central government
NHS BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST INTEGRATED CARE BOARD
- Public Procurement Organisation Number: PDMQ-4489-NGPT
First Floor, Unipart House, Garsington Road
Oxford
OX4 2PG
United Kingdom
Email: joanne.duffield@nhs.net
Region: UKJ14 - Oxfordshire
Organisation type: Public authority - central government
Wokingham Borough Council
- Public Procurement Organisation Number: PNTM-6852-HGRP
Shute End
Wokingham
RG40 1BN
United Kingdom
Email: procurement@wokingham.gov.uk
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government