Scope
Reference
TD2269
Description
Derby City Council is tendering for CQC registered Outcome focussed Home Care Services including TEC enabled Care for Adults, 18 years and over who are resident in Derby and meet the eligibility criteria for Derby City Council.
Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. The goal is to support individuals' independence, dignity, and overall well-being through personalised care and innovative technological solutions.
In line with good practice and national directives, Local Authorities aim to reduce the demand for institutional care by increasing options for community support by commissioning or providing services which promote and support independence.
The framework is split into five lots as follows:
Tier 1
Lot 1 - Central Area
Lot 2 - West Area
Lot 3 - East Area
Lot 4 - South Area
Tier 2
Lot 5 - A separate list of approved support providers required on an ad-hoc basis
For Lots 1, 2, 3 and 4 we require four providers per lot. Providers will asked to submit their preferred Lots and will be allowed to be successful in no more than two Lots.
For Lot 5 we intend to appoint a maximum of 10 providers.
No providers who are successful in Lots 1, 2, 3 or 4 will be allowed a place on Lot 5.
IMPORTANT
This tender will be undertaken as a Two Stage Competitive Flexible Procedure under the
Procurement Act 2023 and the Procurement Regulations 2024 (Light Touch Regime).
Bidders who pass the Stage One (Conditions of Participation) checks will be invited to a Stage two process where they will be asked to submit responses to a number of Working Methods questions (Quality Evaluation). These questions will only be provided during the Stage Two process.
Important - Bidders must be registered with the CQC for the provision of Homecare services and must have a rating of "Good" or "Outstanding".
Bidders who have a rating of "Requires Improvement" will be accepted provided their most recent inspection was over 3 years ago and they can provide evidence of an acceptable improvement plan.
Important - bidders must have or commit to having an office base within 10 miles of the Derby city boundary in time for contract commencement.
IN ALL OTHER SCENARIOS BIDDERS WILL FAIL THE INITIAL STAGE ONE CHECKS OF THE PROVIDER SELECTION QUESTIONNAIRE.
The Council reserves the right to open a Lot or Lots and run an open competitive tendering process to replace existing Framework Service Provider due to failure/poor performance/material breaches etc.
There will also be the option of opening up a Lot or Lots to add an additional Service Provider where there are capacity issues within that Lot.
Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 27/08/2025. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.
The deadline for returns in Stage One is 10.00am on 28/08/2025.
Documents are available at www.eastmidstenders.org
Please search for TD2269
Please note: we will only accept expressions of interest through the e-tendering system.
Commercial tool
Establishes a framework
Total value (estimated)
- £161,008,320 excluding VAT
- £161,008,320 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 February 2026 to 31 January 2030
- Possible extension to 31 January 2034
- 8 years
Description of possible extension:
Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.
Options
The right to additional purchases while the contract is valid.
Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKF11 - Derby
Lot constraints
Maximum number of lots a supplier can be awarded: 2
Description of how multiple lots may be awarded:
For Lots 1, 2, 3 and 4 we require four providers per lot. Providers will asked to submit their preferred Lots and will be allowed to be successful in no more than two Lots.
For Lot 5 we intend to appoint a maximum of 10 providers.
No providers who are successful in Lots 1, 2, 3 or 4 will be allowed a place on Lot 5.
Lot 1. Central
Description
Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. Central area of city.
Lot value (estimated)
- £161,008,320 excluding VAT
- £161,008,320 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations, contract dates and options are shown in the Scope section, because they are the same for all lots.
Lot 2. West
Description
Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. West area of city.
Lot value (estimated)
- £161,008,320 excluding VAT
- £161,008,320 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations, contract dates and options are shown in the Scope section, because they are the same for all lots.
Lot 3. East
Description
Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. East area of city.
Lot value (estimated)
- £161,008,320 excluding VAT
- £161,008,320 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations, contract dates and options are shown in the Scope section, because they are the same for all lots.
Lot 4. South
Description
Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. South area of city.
Lot value (estimated)
- £161,008,320 excluding VAT
- £161,008,320 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations, contract dates and options are shown in the Scope section, because they are the same for all lots.
Lot 5. Ad-hoc Provision
Description
Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. Ad-hoc basis citywide.
Lot value (estimated)
- £161,008,320 excluding VAT
- £161,008,320 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations, contract dates and options are shown in the Scope section, because they are the same for all lots.
Framework
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Framework operation description
Fees are fixed - please see Pricing document (TD2269 - ITT Part 6 Fee Structure).
Individual Agreements will be awarded in most cases by direct award and by rotation.
Award method when using the framework
Without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Technical ability conditions of participation
Lot 1. Central
Lot 2. West
Lot 3. East
Lot 4. South
Lot 5. Ad-hoc Provision
1 - Bidders must be registered with the CQC for the provision of Homecare services and must have a rating of "Good" or "Outstanding".
Bidders who have a rating of "Requires Improvement" will be accepted provided their most recent inspection was over 3 years ago and they can provide evidence of an acceptable improvement plan.
2 - Bidders must have or commit to having an office base within 10 miles of the Derby city boundary in time for contract commencement.
IN ALL OTHER SCENARIOS BIDDERS WILL FAIL THE INITIAL STAGE ONE CHECKS OF THE PROVIDER SELECTION QUESTIONNAIRE.
Particular suitability
Lot 1. Central
Lot 2. West
Lot 3. East
Lot 4. South
Lot 5. Ad-hoc Provision
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
19 August 2025, 12:00pm
Tender submission deadline
28 August 2025, 10:00am
Submission address and any special instructions
Documents are available at www.eastmidstenders.org
Please search for TD2269
Please note: we will only accept expressions of interest through the e-tendering system.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
20 November 2025
Recurring procurement
Publication date of next tender notice (estimated): 1 August 2033
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 100% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Reduced tendering period
Yes
Light touch contract - no minimum
Contracting authority
Derby City Council
- Public Procurement Organisation Number: PQVM-1383-ZBXP
The Council House - Corporation Street
Derby
DE1 2FS
United Kingdom
Email: procurement@derby.gov.uk
Region: UKF11 - Derby
Organisation type: Public authority - sub-central government