Tender

Domestic Gas Servicing, Maintenance and Associated Works

  • The District Council of Folkestone and Hythe

UK4: Tender notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-044790

Procurement identifier (OCID): ocds-h6vhtk-055793

Published 2 July 2025, 1:33pm

Last edited 31 July 2025, 2:25pm

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Changes to notice

This notice has been edited. The previous version is still available.

1. Submission deadline extended to 10 September 2025.

2. Contract location updated to clarify the specific region (East Kent).

3. Description of extensions clarified to include the circumstances in which they could be used.

4. Award criteria listed in the tender notice clarified with additional information to match the details given in the ITT instructions document.

5. Documents hyperlinks updated to use direct link to proContract expression of interest advert.

6. Publication date of next tender notice (estimated) corrected to earliest estimated retender date (if option to extend the contract is not exercised).

Scope

Reference

DN780803

Description

The Council is seeking to procure a contractor to deliver a Fully Inclusive Risk & Reward Contract (FIRRC) for the servicing, maintenance, responsive repairs, and upgrade works of gas, LPG, and solid fuel heating and hot water systems across its housing stock.

The contract will cover all associated components, including boilers, radiators, flues, cylinders, pipework, controls, and electrical elements, with all works delivered under a fixed-price model. The successful contractor will be responsible for ensuring full operational compliance, delivering first-time fixes where possible, and providing temporary heating when required.

The service includes resident liaison, void property coverage, energy efficiency advice, and support with compliance and safety inspections. Upgrade works may also be instructed at the Employer's discretion and must be delivered from design through to completion.

Total value (estimated)

  • £6,000,000 excluding VAT
  • £7,200,000 including VAT

Above the relevant threshold

Contract dates (estimated)

  • 1 April 2026 to 31 March 2029
  • Possible extension to 31 March 2031
  • 5 years

Description of possible extension:

Extension option of up to 24 months dependent on the satisfactory performance of the contractor and presuming no significant changes to FHDC's requirements

Main procurement category

Services

CPV classifications

  • 50531100 - Repair and maintenance services of boilers
  • 50531200 - Gas appliance maintenance services

Contract locations

  • UKJ44 - East Kent

Participation

Particular suitability

  • Small and medium-sized enterprises (SME)
  • Voluntary, community and social enterprises (VCSE)

Submission

Enquiry deadline

24 July 2025, 9:00pm

Tender submission deadline

10 September 2025, 1:00pm

Submission address and any special instructions

Submission must be via www.kentbusinessportal.org.uk (proContract)

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

25 September 2025

Recurring procurement

Publication date of next tender notice (estimated): 1 August 2028


Award criteria

This table contains award criteria for this lot
Name Description Type Weighting
Price Price 30%
Contract Management

Please describe your approach to proactively managing the domestic gas contract at a local level to ensure delivery of a planned service and maintenance programme, meet required response times, and...

Quality 25%
Contract Performance in line with agreed KPI's

Please describe your approach to monitoring, managing, and reporting performance standards for the delivery of this domestic gas contract, with specific reference to the sample Key Performance...

Quality 20%
Previous experience

Please provide a detailed case study demonstrating your organisation's experience - and that of key personnel - in delivering a domestic gas contract for the planned maintenance, responsive repairs,...

Quality 15%
Carbon reduction

F&HDC has made a climate pledge and aims to become carbon neutral by 2030. Details on the action the Customer is taking can be found at folkestone-hythe.gov.uk/climatechange.

In line with this...

Quality 5%
social value

F&HDC's Corporate Plan "Creating Tomorrow Together" sets out the council's guiding principles and service ambitions. The Corporate Plan can be viewed at folkestone-hythe.gov.uk/...

Quality 5%

Other information

Applicable trade agreements

  • Government Procurement Agreement (GPA)

Conflicts assessment prepared/revised

Yes


Procedure

Procedure type

Open procedure


Documents

Associated tender documents

https://procontract.due-north.com/Procurer/Advert/View?advertId=f5a34f6d-3b57-f011-813a-005056b64545

Tender documents can be downloaded from www.kentbusinessportal.org.uk (proContract) after signing in and expressing interest.

Technical specifications to be met

https://procontract.due-north.com/Procurer/Advert/View?advertId=f5a34f6d-3b57-f011-813a-005056b64545&fromAdvertEvent=True

Tender documents can be downloaded from www.kentbusinessportal.org.uk (proContract) after signing in and expressing interest.


Contracting authority

The District Council of Folkestone and Hythe

  • Public Procurement Organisation Number: PHJN-7589-LMHY

Civic Centre, Castle Hill Avenue

Folkestone

CT20 2QY

United Kingdom

Region: UKJ44 - East Kent

Organisation type: Public authority - sub-central government