Scope
Description
The Council is seeking to procure a contractor to deliver a Fully Inclusive Risk & Reward Contract (FIRRC) for the servicing, maintenance, responsive repairs, and upgrade works of gas, LPG, and solid fuel heating and hot water systems across its housing stock.
The contract will cover all associated components, including boilers, radiators, flues, cylinders, pipework, controls, and electrical elements, with all works delivered under a fixed-price model. The successful contractor will be responsible for ensuring full operational compliance, delivering first-time fixes where possible, and providing temporary heating when required.
The service includes resident liaison, void property coverage, energy efficiency advice, and support with compliance and safety inspections. Upgrade works may also be instructed at the Employer's discretion and must be delivered from design through to completion.
Total value (estimated)
- £6,000,000 excluding VAT
- £7,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
Extension option of up to 24 months
Main procurement category
Services
CPV classifications
- 50531100 - Repair and maintenance services of boilers
- 50531200 - Gas appliance maintenance services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
24 July 2025, 9:00pm
Tender submission deadline
6 August 2025, 1:00pm
Submission address and any special instructions
Submission via www.kentbusinessportal.org.uk
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
22 August 2025
Award criteria
| Name | Type |
|---|---|
| Price / Quality | Price |
Weighting description
Evaluation of tenders to find the 'most advantageous tender' (MAT) based on 70% 'quality' and 30% 'price'.
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
http://www.kentbusinessportal.org.uk
Technical specifications to be met
http://www.kentbusinessportal.org.uk
Contracting authority
The District Council of Folkestone and Hythe
- Public Procurement Organisation Number: PHJN-7589-LMHY
Civic Centre, Castle Hill Avenue
Folkestone
CT20 2QY
United Kingdom
Region: UKJ44 - East Kent
Organisation type: Public authority - sub-central government