Scope
Description
Network Rail is conducting preliminary market engagement (PME) to assess the market's capability and appetite to deliver loss adjusting services that are specific to the UK railway industry. This is not a call for competition, but a request for information to inform a potential future procurement exercise in accordance with the Procurement Act 2023 (PA23).
We invite suppliers to respond to the following questions to help us understand market capacity, capability, and any barriers to participation.
All responses to the below questions should be sent to jack.spence2@networkrail.co.uk by 15:00 on 15/08/2025.
To provide specialist loss adjusting services for the provision of policy liability and quantum investigations.
The categories of claims are detailed below:
- Property Damage (claims from £2,000,000 to £75,000,000)
- Business Interruption (claims from £2,000,000 to £75,000,000)
- Industry Property Liability Claims (claims from £250,000 to £5,000,000)
This contract does not constitute an exclusive agreement between the parties and Network Rail (and its subsequent future entity following Rail Reform) shall be entitled to engage other persons to provide the Services.
All PME documents will be available on Network Rails Esourcing platform, BravoNR. A link can be found below.
https://networkrail.bravosolution.co.uk/esop/toolkit/opportunity/current/60127/detail.si
Total value (estimated)
- £2,000,000 excluding VAT
- £2,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 30 May 2026 to 29 May 2029
- Possible extension to 29 May 2031
- 5 years
Main procurement category
Services
CPV classifications
- 66519500 - Loss adjustment services
- 66510000 - Insurance services
Engagement
Engagement deadline
15 August 2025
Engagement process description
Network Rail is conducting preliminary market engagement (PME) to assess the market's capability and appetite to deliver loss adjusting services that are specific to the UK railway industry.
This is not a call for competition, but a request for information to inform a potential future procurement exercise in accordance with the Procurement Act 2023 (PA23).
We invite suppliers to respond to the following questions to help us understand market capacity, capability, and any barriers to participation.
All questions can be found on Network Rails Esourcing Platform, BravoNR. A link to the oppotunity listing can be found below:
https://networkrail.bravosolution.co.uk/esop/toolkit/opportunity/current/60127/detail.si
All responses to the below questions should be sent to jack.spence2@networkrail.co.uk by 15:00 on 15/08/2025.
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
1 October 2025
Procedure
Special regime
Utilities
Contracting authority
NETWORK RAIL INFRASTRUCTURE LIMITED
- Public Procurement Organisation Number: PNZN-9524-VCQJ
Waterloo General Office
London
SE1 8SW
United Kingdom
Contact name: Jack Spence
Email: Jack.Spence2@networkrail.co.uk
Website: https://www.networkrail.co.uk/
Region: UKI45 - Lambeth
Organisation type: Public authority - central government