Scope
Reference
C356495
Description
Guy's and St Thomas' NHS Foundation Trust ("the Authority") new retail concession to operate within the main foyer of Guy's Hospital, London. The successful provider is awarded the right to design, invest in, and operate a commercially sustainable and patient-friendly retail solution, enhancing experience for patients, staff, and visitors while delivering financial return and social value.
This is a concession contract as defined under the Procurement Act 2023. The procurement was run as an open process and was opened to all qualifying suppliers.
Contract 1. Retail Concession – Main Foyer, Guy’s Hospital
Supplier
Contract value
- £8,000,000 excluding VAT
- £9,600,000 including VAT
Above the relevant threshold
Award decision date
31 July 2025
Date assessment summaries were sent to tenderers
31 July 2025
Standstill period
- End: 12 August 2025
- 8 working days
Earliest date the contract will be signed
12 August 2025
Contract dates (estimated)
- 1 September 2025 to 31 August 2035
- 10 years
Main procurement category
Services
CPV classifications
- 55300000 - Restaurant and food-serving services
- 55330000 - Cafeteria services
- 55900000 - Retail trade services
Contract locations
- UKI45 - Lambeth
Information about tenders
- 5 tenders received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Concession
Supplier
Elior UK plc
- Public Procurement Organisation Number: PWYN-8359-JTRL
Catherine Street
Macclesfield
SK116ET
United Kingdom
Email: elior.business@elior.co.uk
Region: UKD62 - Cheshire East
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Associated people/organisations:
Sue Walkden
The Courtyard,
Catherine Street,
Macclesfield,
Cheshire
SK11 6ET
Contract 1. Retail Concession - Main Foyer, Guy's Hospital
Contracting authority
Guy's and St Thomas' NHS Foundation Trust
- Public Procurement Organisation Number: PDZC-6438-DGPX
Great Maze Pond
London
SE1 9RT
United Kingdom
Email: nana.sarfo-tawiah@nhs.net
Website: https://www.lpp.nhs.uk/
Region: UKI44 - Lewisham and Southwark
Organisation type: Public authority - central government