Section one: Contracting authority
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Telephone
+44 1443848585
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
All Wales eRostering Solution
Reference number
NSICTOE-MIN-NWSSP-DWS-57068
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
NHS Wales Shared Services Partnership (NWSSP) manages an all-Wales Rostering contract, which has been in place since 2021 and was due to expire on the 31st January 2026. The current solution is utilised by all Health Boards, Trusts and organisations within NHS Wales and the future solution will do the same. The new agreement will commence upon expiry of the current contract.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £16,658,983
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
One e-rostering platform will enable NHS Wales to harmonise its rostering principles for substantive staff and temporary workforce. It will facilitate better use of the temporary workforce across NHS Wales organisations with the aim to reduce premium agency costs and provide safe patient care more cost effectively.
The procurement of the rostering system will also provide improved reporting on acuity levels across NHS Wales and ensure Health Boards and Trusts meet their legislative duties in relation to the Nurse Staffing Levels (Wales) Act 2016.
The scope of this project will include every Health Board and Trust across NHS Wales. The system has the ability to roster all staffing groups including Nursing, Medical and Dental, Allied Health Professionals, Ancillary and Administrative staff.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40
Price - Weighting: 60
two.2.11) Information about options
Options: Yes
Description of options
As set out in the tender documentation, the awarded contract will allow for the provision of additional staffing groups to be incorporated into the contract if/when required by each individual organisation party to the contract at their own discretion and in accordance with the awarded supplier's tender submission.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-035057
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 July 2025
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
ALLOCATE SOFTWARE LIMITED
2nd Floor 1 Church Road
Richmond
TW92QE
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £16,658,983
Section six. Complementary information
six.3) Additional information
(WA Ref:154071)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom