Scope
Reference
DN780359
Description
Bath & North East Somerset wishes to establish a single provider Contract for the provision of ASC Support at Home Services. The procurement is run in accordance with the Procurement Act 2023, Light Touch Regime (LTR) above-threshold, one stage tender.
The Support at Home Service will help people remain living at home, gain in confidence, and provide short term practical help after hospital discharge or following community or out-patient medical care to prevent admission to hospital.
The service will deliver high quality support to individuals, free at the point of delivery, accepting referrals from health and care services, and approaches by the public.
The service will provide an easily accessible front door via the Community Wellbeing Hub referral process and meet the needs of individuals across the geographical area of B&NES. It will actively engage with health, care and other third sector providers, promoting its services, ensuring that providers are aware of services offered. The service provider will be an active member of the Community Wellbeing Hub and similar local partnerships, to support cross working, referrals and information sharing.
The service will work in parallel to and in collaboration with other available services currently forming part of the discharge support pathway, which may be reviewed in future, including CWH Hospital Connectors and Help Pack provision.
Total value (estimated)
- £1,232,000 excluding VAT
- £1,232,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 January 2026 to 31 December 2030
- Possible extension to 31 December 2032
- 7 years
Description of possible extension:
Potential 2 year extension beyond the initial term
If contract extension is taken the contract expires 31st December 2032
The Contract Terms include a discretional uplift. The values have been uplifted to allow some headroom for any potential uplifts, which are not guaranteed.
Main procurement category
Services
CPV classifications
- 85310000 - Social work services
Contract locations
- UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Participation
Technical ability conditions of participation
Suppliers must provide up to three contract examples from the last 3 years demonstrating experience in delivering short-term, community-based social care services for at least 300 individuals annually, with 24-hour response capability, health pathway integration, and management of a mixed paid/volunteer workforce, including volunteer training and supervision.
Suppliers must demonstrate a proven track record over a minimum of 3 years in delivering short-term, community-based social care services for at least 300 individuals annually, with 24-hour response capability, health pathway integration, and management of a mixed paid/volunteer workforce.
The option to justify a lack of relevant experience has been removed, and Q19.3 is marked as N/A. Suppliers must meet the technical ability requirements in Q19.1 and Q19.2.
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
4 August 2025, 5:00pm
Tender submission deadline
8 August 2025, 12:00pm
Submission address and any special instructions
https://www.procontract.due-north.com
Contract reference number: DN780359
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
30 September 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Technical See published Invitation to Tender and supporting documentation |
Quality | 60% |
| Contract Price | Economic See published Invitation to Tender and supporting documentation |
Price | 30% |
| Social Value | Technical See published Invitation to Tender and supporting documentation |
Quality | 10% |
Other information
Description of risks to contract performance
The Council has identified certain foreseeable but uncertain risks ("Known Unknowns") within the Tender, including but not limited to the following:
- changes in demand;
- adjustments to public sector funding;
- amendments to laws, regulations, or national policy (e.g., NICE, CQC, Care Act);
- technology failures or integration challenges;
- workforce shortages or recruitment issues;
- health inequality or access barriers; and
- emergencies or civil contingencies
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Justification for not publishing a preliminary market engagement notice
Market engagement commenced under the previous regime. A PIN was published under PCR15 and early market engagement commenced. The reference of the PIN is 20240911-000010.
A Planned Procurement Notice (UK3) was published (2025/S 000-014128) and a final engagement session was held, confirming the Council's intentions.
Documents
Associated tender documents
https://www.procontract.due-north.com
Contract reference number: DN780359
https://procontract.due-north.com/Advert?advertId=521b277b-9b55-f011-813a-005056b64545&fromRfxSummary=True&rfxId=05e145f6-9b55-f011-813a-005056b64545
Technical specifications to be met
https://www.procontract.due-north.com
Contract reference number: DN780359
https://procontract.due-north.com/Advert?advertId=521b277b-9b55-f011-813a-005056b64545&fromRfxSummary=True&rfxId=05e145f6-9b55-f011-813a-005056b64545
Contracting authority
Bath & North East Somerset Council
- Public Procurement Organisation Number: PLVH-3287-JWJV
The Guildhall
Bath
BA1 5AW
United Kingdom
Region: UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Organisation type: Public authority - sub-central government