Section one: Contracting authority/entity
one.1) Name and addresses
Scottish Water
The Bridge, 6 Buchanan Gate, Stepps
Glasgow
G33 6FB
Contact
Ruth Campbell
ruth.campbell@scottishwater.co.uk
Country
United Kingdom
Region code
UKM - Scotland
Internet address(es)
Main address
https://www.scottishwater.co.uk/
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Meter Data Management System
Reference number
SW25/DIG/1508
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
This procurement is for a Meter Data Management System (MDMS) to support the nationwide rollout of AMI smart metering to ~135,000 business customers by providing the central data management platform for smart meter data. This procurement runs in parallel with a separate procurement for smart water meters, Head-End-Systems (HES) and communication networks. The MDMS must be able to integrate with the smart metering solutions being procured through this parallel framework and provide functionality that reflects the unique market conditions in Scotland.
The MDMS platform is required to:
Manage the potentially diverse smart meter estate; where the MDMS will support in the overall configuration and management of the estate and the information it produces
Aggregate smart meter data and alerting information to enable the management of the metering system and provision of meter data for consumption by external/internal stakeholders.
Meet stringent security and resilience needs.
Support Scottish Water’s demand reduction target of 80MLd.
The scope of this MDMS procurement includes:
Provision of core capabilities: system implementation, maintenance, and support services. The MDMS platform and its associated environments are a central hub for reception and transformation of meter data that is moved to Scottish Water platforms. Scottish Water require 3 environments (for development, testing, and production); however, this may change subject to the level of customisation and configuration of the MDMS.
Data analytics and reporting capabilities.
Integration with the HES and other supporting systems and the management of key data items across the smart metering value chain.
Integration with existing analytics and data fabric capabilities at Scottish Water in a Data Lakehouse architecture with hybrid fabric capacity.
Data sharing capabilities for internal and external stakeholders (e.g. provision of meter read data to retailers).
It is expected that the successful Bidder will provide a cloud-based MDMS solution in alignment with Scottish Water's cloud-first strategy, with appropriate integration capabilities.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2025/S 000-042021
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
IV.2.2.1
Instead of
Date
22 August 2025
Local time
5:00pm
Read
Date
5 September 2025
Local time
12:00pm