Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
Contact
Mr Simon Waller
simon.waller@towerhamlets.gov.uk
Telephone
+44 2073644013
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC5997: Children & Young People’s Health & Wellbeing Service
Reference number
HAC5997
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
London Borough of Tower Hamlets (Tower Hamlets) is looking to procure a suitable provider to deliver Children & Young People’s Health & Wellbeing Service. The contract will be for an initial term of 3 years with optional extensions of a maximum further 4 years. The extensions will consist of 2 years each.
The estimated value of the total 7 year term is £16,800,000.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £16,800,000
two.2) Description
two.2.1) Title
Enhanced Public Health Nursing Service
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Tower Hamlets are seeking expressions of interest from suitably skilled and experienced suppliers to deliver the services required by this contract:
• Primary-school aged children (5-11 years), whether in full time education at a mainstream school or educated other than at school. 4-year-olds attending schools in Reception year will also be eligible for this element
• 11-19 year olds and in full time education at a mainstream school, educated other than at school or not in Education, Employment, or Training (NEET), and up to 25 years for young people with SEND or care experience.
5-11 years: The service offer will be similar to the existing school health service, whereby school nurses lead a skill-mix workforce to deliver the Healthy Child Programme. Activities include school-entry health assessments, hearing and vision screening, height- and weight-assessments in Reception and Year 6, support for schools in managing medical conditions and training.
11-19 years: This service offer merges the current school nursing provision for secondary schools with the current ‘Safe East’ provision. The service will be community-based (for example in youth services) with in-reach into secondary schools, providing different ways for young people to access health support: in schools, community settings, and through text messaging and online provision.
This service element will support schools to develop support plans for children with health conditions, health needs assessments for new starters and training; plus health promotion workshops, brief interventions, C-card condom scheme, You’re Welcome accreditation for young people-friendly settings, Tier 2 and some Tier 3 sexual health services, Tier 2 and 3 substance misuse treatment and smoking cessation support. Dedicated support for children in the youth justice service will also continue
The successful provider will enter into contract with Tower Hamlets utilising their standard T&Cs (included in tender pack) for an initial term of 3 years, with a maximum optional extension of 4 years.
Tower Hamlets are following the Open procurement procedure in accordance with the Public Contracts Regulations 2015.
Full information can be found in the attached tender documentation
two.2.5) Award criteria
Cost criterion - Name: price is not the only criterion / Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
Contract Start Date: 01/04/2025
Contract End Date:31/03/2028
Contract Duration: 36 months
Optional extensions: 24+24 months
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Enabling Community Health Outcomes
Lot No
2
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Tower Hamlets are seeking expressions of interest from suitably skilled and experienced suppliers to deliver the services required by this contract
This is an innovative element to the contract that has developed from reflections about the determinants of inequalities in deaths, ill-health including trust in institutions that have underpinned health inequalities for many decades, but which were tragically highlighted in the Covid-19 pandemic. It also seeks to enable the type of agile responses that brought partners together in the pandemic to respond quickly and effectively to future health and wellbeing issues.
The enablers of improved outcomes and reduced inequalities include a dedicated focus on system leadership, co-production, evaluation and culturally appropriate communication resulting in an innovative child-centred service that meets local need. This element will also support the service to deliver community benefits which will include work-experience, mentoring and apprenticeships (with a focus on children in care, young people with care experience and older children outside mainstream education)
Engagement work to date has highlighted that these activities are wished for but may be seen as an additional burden on top of day-to-day delivery of services. This element aims to invest in capacity to maximise community benefit and social value and will drive service development in the other elements of the service, to ensure that the whole service continues to evolve in response to community needs. By delineating it as a discrete service element with committed investment, the delivery of providers’ social value pledges at tender stage can be more rigorously assured through contract management processes
The successful provider will enter into contract with Tower Hamlets utilising their standard T&Cs (included in tender pack) for an initial term of 3 years, with a maximum optional extension of 4 years.
Tower Hamlets are following the Open procurement procedure in accordance with the Public Contracts Register 2015.
Full information can be found in the attached tender documentation.
two.2.5) Award criteria
Cost criterion - Name: price is not the only criterion / Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
Contract Start Date: 01/04/2025
Contract End Date:31/03/2028
Contract Duration: 36 months
Optional extensions: 24+24 months
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Joint Service Provision
Lot No
3
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Tower Hamlets are seeking expressions of interest from suitably skilled and experienced suppliers to deliver the services required by this contract
Feedback from the market engagement has been mixed in relation to delivery of the services under Lot 1 and Lot 2 by the same provider. Therefore, a third Lot (for the provision of both service areas by one provider) has been added to the procurement structure. The services for this are detailed in Lots 1 & 2.
It is anticipated that there may be overheads cost savings should both services be provided by a single provider, however, the Council need confidence that a single specialist provider is capable of delivery quality across both elements.
The successful provider will enter into contract with Tower Hamlets utilising their standard T&Cs (included in tender pack) for an initial term of 3 years, with a maximum optional extension of 4 years.
Tower Hamlets are following the Open procurement procedure in accordance with the Public Contracts Register 2015.
Full information can be found in the attached tender documentation.
two.2.5) Award criteria
Quality criterion - Name: price is not the only award criterion / Weighting: 0
Price
two.2.11) Information about options
Options: Yes
Description of options
Contract Start Date: 01/04/2025
Contract End Date:31/03/2028
Contract Duration: 36 months
Optional extensions: 24+24 months
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-025132
Section five. Award of contract
Contract No
HAC5997
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
15 January 2025
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Compass
2nd Floor, Marlborough House, Westminster Place
York
YO26 6RW
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £14,000,000
Section five. Award of contract
Contract No
HAC5997
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 July 2025
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Barnardo Services Limited
Tanners Lane, Barkingside
Ilford, Essex
IG6 1QG
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,800,000
Section five. Award of contract
Contract No
HAC5997: Children & Young People’s Health & Wellbeing Service Lot 3
Lot No
3
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2LL
Country
United Kingdom