Section one: Contracting authority
one.1) Name and addresses
NHS South East London Integrated Care Board
160 Tooley Street
London
SE1 2TZ
Country
United Kingdom
Region code
UKI44 - Lewisham and Southwark
NHS Organisation Data Service
QKK
Internet address(es)
Main address
https://www.selondonics.org/icb/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Virtual Wards, Lewisham
Reference number
PRJ2153
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS South East London Integrated Care Board is looking for a virtual ward service across Lewisham. The service is divided into two lots:
Lot 1 NHS@Home Virtual Ward Service
Lot 2 NHS Virtual Plus Health Monitoring
The service will operate under an NHS Shorter-Form standard contract. This is an existing service.
The service will commence on 1st October 2025. The contract values for the lots are for the thirty months of the contract, without extensions.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,550,000
two.2) Description
two.2.1) Title
NHS@Home Virtual Ward
Lot No
1
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKI44 - Lewisham and Southwark
two.2.4) Description of the procurement
The requirement is for a Virtual Ward for Lewisham.
Core functions and components:
• Provide 'step-up' care, where a patient becomes acutely unwell and is offered the choice between being treated at home or in hospital. Patients are typically referred directly from their usual place of residence, General Practitioner, 111 and can be admitted from sources via the LGT Urgent Community Response single point of access (SPoA), same day emergency care (SDEC) or Emergency Department.
• Provide 'step-down' care, where a virtual ward can facilitate an earlier discharge or transfer from an inpatient ward, enabling individuals who are not medically optimised for discharge but stable and appropriate to continue to receive medical treatment, oversight, and diagnostics within their own environment.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
The contract can be extended for an additional year at the discretion of the contracting authority.
two.2) Description
two.2.1) Title
NHS Virtual Plus Health Monitoring
Lot No
2
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKI44 - Lewisham and Southwark
two.2.4) Description of the procurement
NHS Virtual Plus Health Monitoring will offer remote monitoring and clinician support for patients, with an initial focus on COPD and Asthma. Using digital tools, patients will track their vital signs, symptoms, and medication adherence. A multidisciplinary team will review the data, providing timely interventions when necessary.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
The contract can be extended for an additional year at the discretion of the contracting authority.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-017394
Section five. Award of contract
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 July 2025
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Lewisham and Greenwich NHS Trust
Lewisham High Street
London
SE13 6LH
Country
United Kingdom
NUTS code
- UKI44 - Lewisham and Southwark
NHS Organisation Data Service
RJ2
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,250,000
Section five. Award of contract
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 July 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Doccla UK Ltd
184 Shepherds Bush Rd
London
W6 7NL
Country
United Kingdom
NUTS code
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Companies House
12206481
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,300,000
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023.
For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
The publication of this notice marks the start of the standstill period.
Representations by providers must be made to decision makers by midnight on 7th August 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Written representations should be sent to:
Award Decision makers: Lewisham Senior Management Team on 22nd July and LLCP on 24th July 2025.
The value of the contract is over 2.5 years, and the option of a one year extension.
All Scored and Pass/Fail criteria are met.
No conflicts of interest declared.
six.4) Procedures for review
six.4.1) Review body
NHS South East London Integrated Care board
160 Tooley Street
London
SE1 2TZ
Country
United Kingdom