Contract

Contract for AI Speech Analytics

  • London Borough of Barking and Dagenham Council

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-042972

Procurement identifier (OCID): ocds-h6vhtk-0565ec

Published 24 July 2025, 6:07pm



Scope

Description

Contract for the provision of Voice Analytics software end user licence and management agreement


Contract 1. Contract for AI Speech Analytics

Supplier

Contract value

  • £32,400 excluding VAT
  • £38,880 including VAT

Below the relevant threshold

Date signed

13 May 2025

Contract dates

  • 18 May 2025 to 17 May 2026
  • 1 year

Main procurement category

Goods

CPV classifications

  • 48921000 - Automation system

Contract locations

  • UKI52 - Barking & Dagenham and Havering

Procedure

Procedure type

Below threshold - without competition


Supplier

Avoira Ltd

  • Companies House: 01763970

Pennine House, Salford Street

BURY

BL9 6YA

United Kingdom

Region: UKD37 - Greater Manchester North East

Small or medium-sized enterprise (SME): No

Voluntary, community or social enterprise (VCSE): No

Contract 1. Contract for AI Speech Analytics


Contracting authority

London Borough of Barking and Dagenham Council

  • Public Procurement Organisation Number: PPYP-9821-RZGJ

1, Town Square

Barking, London

IG11 7LU

United Kingdom

Region: UKI52 - Barking & Dagenham and Havering

Organisation type: Public authority - sub-central government