Section one: Contracting authority
one.1) Name and addresses
NHS North East London Integrated Care Board
4th Floor - Unex Tower, 5 Station Street
London
E151DA
Country
United Kingdom
Region code
UKI41 - Hackney and Newham
NHS Organisation Data Service
QMF
Internet address(es)
Main address
https://northeastlondon.icb.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Tower Hamlets Rehabilitation and Crisis Service
Reference number
PRJ2193
two.1.2) Main CPV code
- 85312500 - Rehabilitation services
two.1.3) Type of contract
Services
two.1.4) Short description
The service being procured is a Rehabilitation and Crisis Support Service based in Tower Hamlets. It provides 24-hour support within an accommodation-based setting for individuals transitioning from inpatient mental health services to more independent living in the community. The aim is to support service users through recovery in a safe, structured environment, reducing the likelihood of readmission to hospital.
This service is clinically integrated, with onsite input from healthcare professionals to ensure a holistic, person-centred approach. Service users benefit from coordinated support that aligns with both social care and clinical recovery pathways.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,954,447
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
This service is to provide a Crisis and Rehabilitation Service to Tower Hamlets for a value of £3,954,447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030 will have a total additional value of £2,683,298. The current provider of the Service is meeting the contractual requirements to a satisfactory level and the intention is to award the providers the contract following PSR Direct Award C as there is no change to the contract terms.
Contract award is from 6th August 2025.
two.2.5) Award criteria
Quality criterion - Name: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
The contract has the option of a two year extension to 31st March 2030.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight on 5th August 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 June 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Look Ahead Care and Support Service
439 Caledonian Road
London
N7 9BG
Country
United Kingdom
NUTS code
- UKI4 - Inner London – East
NHS Organisation Data Service
A03P
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,954,447
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 5th August 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.'
Written representations should be sent to hub.psrrepresentation@nhs.net
Award decision-makers: Procurement Group and Finance, Performance and Investment Committee.
There was no conflict of interest identified in the decision making process
six.4) Procedures for review
six.4.1) Review body
NHS North East London Integrated Care Board
4th Floor - Unex Tower, 5 Station Street
London
E15 1DA
Country
United Kingdom