Section one: Contracting authority/entity
one.1) Name and addresses
Home Office
2 Marsham Street
London
FBISCommercial@homeoffice.gov.uk
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Managed Service of FBIS External User Authentication (EUA)
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
Call off Contract using the Crown Commercial Services, Technology Services 3 agreement RM6100 for a Managed Service for External User Authentication
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
End date
31 August 2026
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section five. Award of contract/concession
Contract No
Project_5639
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
1 September 2023
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Deloitte LLP
1 New Street Square
London
EC4A 3HQ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £4,967,750
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
Call off Contract using the Crown Commercial Services, Technology Services 3 agreement RM6100 for a Managed Service for External User Authentication
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
End date
31 August 2026
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£4,967,750
seven.1.7) Name and address of the contractor/concessionaire
Deloitte LLP
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The modification is required to support business transformation demand which includes the rollout of additional asylum authentication tools for customers, caseworkers and immigration advisers, as well as further eVisa capabilities ahead of vignette decommissioning, this includes account recovery capabilities and critical stabilisation work to reduce live service issues.
seven.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
Without this modification, it would significantly impact key dependent deliveries, causing delays and disruptions to critical project timelines.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £4,967,750
Total contract value after the modifications
Value excluding VAT: £7,451,625