Scope
Reference
P1017
Description
TENDER NOTICE: P1017 Eye Care Electronic Referral Solution
** Please note, Due to the increasing pressures surrounding delivery of safe and effective eye care in Wales, the Cabinet Secretary for Health and Social Care gave evidence to the Health and Social Care Committee on 5 June 2025, referencing specifically the importance of the digital eye care programme ERS, providing commitments to the Health and Social Care committee that the programme would be implemented on an urgent basis in 2026.
As a result of this ministerial priority against eye care waiting times and safe delivery of care, the Welsh Government digital and eye care policy teams have re-prioritised some funding to enable a practical solution for ERS to be implemented within the timescales outlined by the Cabinet Secretary.
Whilst the timescales for delivery are tight, an immediate solution has been prioritised for patient safety.
Total value (estimated)
- £197,000 excluding VAT
- £236,400 including VAT
Above the relevant threshold
Contract dates (estimated)
- 13 October 2025 to 12 April 2027
- 1 year, 6 months
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKL - Wales
Participation
Legal and financial capacity conditions of participation
Please refer to the Welsh Procurement Specific Questionnaire (WSPQ - the Pre-Qualifying question set).
Technical ability conditions of participation
To deliver a cloud based electronic referral solution - Please refer to the tender documents for the full set of requirements. Can be found: https://etenderwales.bravosolution.co.uk/
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
4 August 2025, 12:00pm
Tender submission deadline
8 August 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
2 October 2025
Award criteria
| Name | Description | Type |
|---|---|---|
| P1017 EYE CARE ELECTRONIC REFERRAL SOLUTION | Please refer to the full documents: these can be found at: https://etenderwales.bravosolution.co.uk/ |
Quality |
Weighting description
Please refer to the tender documents for the full set of requirements. Can be found: https://etenderwales.bravosolution.co.uk/
For guidance:
Technical Solution 70%
Social Value Contribution 10%
Commercial 20%
Other information
Payment terms
Please refer to the tender documents for the full set of requirements. Can be found: https://etenderwales.bravosolution.co.uk/
Description of risks to contract performance
An Agile approach is required by the Supplier in terms of their planning and delivery processes to implement the full solution across Wales within the timescales indicated. Suppliers are also to note a formal Governance approach will be required to be adopted between the parties commencing from the contract initiation.
Please note that the solution delivered must be in accordance with the Terms and Conditions of the contract including the Technical Requirements Document and will be managed in accordance with a formal contract management process.
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Reduced tendering period
Yes
State of urgency - minimum 10 days
Justification for not publishing a preliminary market engagement notice
Due to the urgency of this requirement in order to deliver the Strategic Welsh Government Eye Care Programme, the Authority was unable to undertake preliminary market engagement.
However, Market engagement was conducted for a comparable solution in May 2024. A subsequent procurement did not proceed.
Contracting authority
Digital Health & Care Wales
- Public Procurement Organisation Number: PHXM-8593-WBPZ
Ty Glan-yr-Afon
Cardiff
CF15 7QZ
United Kingdom
Contact name: julie williams
Email: julie.williams4@wales.nhs.uk
Region: UKL15 - Central Valleys
Organisation type: Public authority - central government
Devolved regulations that apply: Wales