Section one: Contracting authority
one.1) Name and addresses
NHS HUMBER & NORTH YORKSHIRE ICB
Health House
WILLERBY
HU106DT
Country
United Kingdom
Region code
UKE12 - East Riding of Yorkshire
NHS Organisation Data Service
QOQ
Internet address(es)
Main address
https://humberandnorthyorkshire.icb.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Community Living Services
Reference number
C307872
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Community Living Services through an open procurement process. Bidders are invited to bid to become an Approved Provider on one tor more services:-
1. Support Living,
2. Housing Related Support,
3. Personal Support.
The preferred Bidders will be required to demonstrate:
Supported Living
High standards are experienced by all individuals receiving supported living services. Enabling individuals to:
• Live as independently as possible in settled accommodation, increasing independence around managing own needs.
• Receive strengths-based support in a way that is less restrictive of their rights and freedoms.
• Work towards achieving aspirations and goals.
• Live in their own home by maintaining a tenancy agreement, rental or ownership.
• Have choice and control over their care, including how it is delivered and by whom.
• Receive a flexible service which responds to their individual preferences and needs.
• Be supported in a way which has proper regard for achieving best value.
Housing Related Support
Housing Related Support service aims to enable Individuals to maintain their tenancy, live independently and improve their outcomes through support and advice to meet their needs, and to achieve and maintain their potential in relation to physical, intellectual, educational, emotional and social capacity, and ability to find and maintain employment. The service will support individuals to:
• live in their own homes, exercising choice and control in their own lives.
set up and maintain bills,
• manage their money and understand personal debt management including budget planning,
• maximise benefit entitlements,
• access training, education and/or gain meaningful employment or activity,
• maintain and develop social circles, relationships and friendships,
• forge positive relationships with the local community,
• develop independent living skills and confidence so individuals are able to manage their own needs,
• access specialist advice, make referrals to other professionals or access groups pertinent to an individual's needs,
• adopt healthy and active lifestyles therefore preserving independence and quality of life,
• achieve their desired outcomes.
Personal Support
The Personal Support service aims to enable the individual to use and develop their personal strengths to the purpose of developing, maintaining, and thriving in positive social activities that are meaningful to the individual, including volunteer and work opportunities, and will be delivered via a personal budget. The service aims to:
• Support people to live in their own homes, exercising choice and control in their own lives.
• Support to set up, maintain, and adapt planned community activities and commitments
• Money and debt management including budget planning
• Maximising benefit entitlements
• Help individuals to access training, education and/or gain meaningful employment or activity.
• Support to maintain and develop social circles, relationships and friendships
• Encouragement to forge positive relationships with the local community
• Developing independent living skills and confidence so individuals are able to manage their own needs.
• Support to access specialist advice, make referrals to other professionals or access groups pertinent to an individual's needs
• Promote and support healthy and active lifestyles therefore preserving independence and quality of life.
• Ensure that assessed needs are translated into effective and appropriate services, to support individuals in achieving their desired outcomes.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £131,607,000
two.2) Description
two.2.1) Title
Supported Living
Lot No
1
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKE13 - North and North East Lincolnshire
Main site or place of performance
North East Lincolnshire
two.2.4) Description of the procurement
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Community Living Services through an open procurement process. Bidders are invited to bid to become an Approved Provider on 3 lots:
1. Support Living,
2. Housing Related Support,
3. Personal Support.
Lot 1 - Supported Living
The preferred Bidders will be required to demonstrate high standards are experienced by all individuals receiving supported living services. Enabling individuals to:
• Live as independently as possible in settled accommodation, increasing independence around managing own needs.
• Receive strengths-based support in a way that is less restrictive of their rights and freedoms.
• Work towards achieving aspirations and goals.
• Live in their own home by maintaining a tenancy agreement, rental or ownership.
• Have choice and control over their care, including how it is delivered and by whom.
• Receive a flexible service which responds to their individual preferences and needs.
• Be supported in a way which has proper regard for achieving best value.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 39%
Quality criterion - Name: Service Quality Assurance / Weighting: 22%
Quality criterion - Name: Engagement and Service User Experience / Weighting: 10%
Quality criterion - Name: Workforce / Weighting: 13%
Quality criterion - Name: Information Management and Technology (IM&T) / Weighting: 16%
Cost criterion - Name: Acceptance of hourly rate and sleep-in rate / Weighting: Pass / Fail
two.2.11) Information about options
Options: Yes
Description of options
Contract period is 60 months with the option to extend by 24 months.
two.2) Description
two.2.1) Title
Housing Related Support
Lot No
2
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKE13 - North and North East Lincolnshire
Main site or place of performance
North East Lincolnshire
two.2.4) Description of the procurement
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Community Living Services through an open procurement process. Bidders are invited to bid to become an Approved Provider on 3 lots:
1. Support Living,
2. Housing Related Support,
3. Personal Support.
Lot 1 - Supported Living
The preferred Bidders will be required to demonstrate high standards are experienced by all individuals receiving supported living services. Enabling individuals to:
• Live as independently as possible in settled accommodation, increasing independence around managing own needs.
• Receive strengths-based support in a way that is less restrictive of their rights and freedoms.
• Work towards achieving aspirations and goals.
• Live in their own home by maintaining a tenancy agreement, rental or ownership.
• Have choice and control over their care, including how it is delivered and by whom.
• Receive a flexible service which responds to their individual preferences and needs.
• Be supported in a way which has proper regard for achieving best value.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 39%
Quality criterion - Name: Service Quality Assurance / Weighting: 22%
Quality criterion - Name: Engagement and Service User Experience / Weighting: 10%
Quality criterion - Name: Workforce / Weighting: 13%
Quality criterion - Name: Information Management and Technology (IM&T) / Weighting: 16%
Cost criterion - Name: Acceptance of hourly rate / Weighting: Pass / Fail
two.2.11) Information about options
Options: Yes
Description of options
Contract period is 60 months with the option to extend by 24 months.
two.2) Description
two.2.1) Title
Personal Support
Lot No
3
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKE13 - North and North East Lincolnshire
Main site or place of performance
North East Lincolnshire
two.2.4) Description of the procurement
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Community Living Services through an open procurement process. Bidders are invited to bid to become an Approved Provider on 3 lots:
1. Support Living,
2. Housing Related Support,
3. Personal Support.
Lot 1 - Supported Living
The preferred Bidders will be required to demonstrate high standards are experienced by all individuals receiving supported living services. Enabling individuals to:
• Live as independently as possible in settled accommodation, increasing independence around managing own needs.
• Receive strengths-based support in a way that is less restrictive of their rights and freedoms.
• Work towards achieving aspirations and goals.
• Live in their own home by maintaining a tenancy agreement, rental or ownership.
• Have choice and control over their care, including how it is delivered and by whom.
• Receive a flexible service which responds to their individual preferences and needs.
• Be supported in a way which has proper regard for achieving best value.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 39%
Quality criterion - Name: Service Quality Assurance / Weighting: 22%
Quality criterion - Name: Engagement and Service User Experience / Weighting: 10%
Quality criterion - Name: Workforce / Weighting: 13%
Quality criterion - Name: Information Management and Technology (IM&T) / Weighting: 16%
Cost criterion - Name: Acceptance of the hourly rate and sleep-in rate / Weighting: Pass / Fail
two.2.11) Information about options
Options: Yes
Description of options
Contract period is 60 months with the option to extend by 24 months.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-030016
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Aspects Care Ltd
Birmingham
Country
United Kingdom
NUTS code
- UKG31 - Birmingham
Companies House
05294303
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Avalon Group
Harrogate
Country
United Kingdom
NUTS code
- UKE2 - North Yorkshire
Charity Commission (England and Wales)
1048236
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Community Integrated Care
Cheshire
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
Companies House
02225727
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £111,517,000
Section five. Award of contract
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Craegmoor Supporting You Ltd
London
Country
United Kingdom
NUTS code
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Companies House
04790555
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £111,517,000
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Creative Support Ltd
Stockport
Country
United Kingdom
NUTS code
- UKD3 - Greater Manchester
Charity Commission (England and Wales)
27440R
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Harlon Healthcare Limited
London
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
13885505
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Housing and Support Solutions Ltd
Newark
Country
United Kingdom
NUTS code
- UKF30 - Lincolnshire
Companies House
04383479
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Humbercare Ltd
Hull
Country
United Kingdom
NUTS code
- UKE11 - Kingston upon Hull, City of
Charity Commission (England and Wales)
702269
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
KeyRing Living Support Networks
London
Country
United Kingdom
NUTS code
- UKI6 - Outer London – South
Charity Commission (England and Wales)
1054234
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £13,629,000
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Lifeways Community Care Ltd
Warrington
Country
United Kingdom
NUTS code
- UKD61 - Warrington
Companies House
04126127
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
1 and 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Linkage Community Trust
Spilsby
Country
United Kingdom
NUTS code
- UKF30 - Lincolnshire
Charity Commission (England and Wales)
504913
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £125,146,000
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Living Ambitions Ltd
Warrington
Country
United Kingdom
NUTS code
- UKD61 - Warrington
Companies House
02622175
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
1, 2 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Nurtrio Ltd
Grimsby
Country
United Kingdom
NUTS code
- UKE13 - North and North East Lincolnshire
Charity Commission (England and Wales)
11446255
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £131,607,000
Section five. Award of contract
Lot No
1 and 3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2024
five.2.2) Information about tenders
Number of tenders received: 26
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Royal Mencap Society
Peterborough
Country
United Kingdom
NUTS code
- UKH1 - East Anglia
Charity Commission (England and Wales)
222377
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £125,146,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales Royal Courts of Justice
London
Country
United Kingdom