Section one: Contracting authority
one.1) Name and addresses
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
Contact
Herlin Joseph
Country
United Kingdom
Region code
UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
General Practice Resilience Support Service Framework
Reference number
C327231
two.1.2) Main CPV code
- 79410000 - Business and management consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Following a feasibility phase, NHS England may wish to undertake a procurement exercise. Subject to change, the current intention is that a future procurement will deliver a framework agreement with multiple suppliers for the provision of strategic, financial and operational support to general practice organisations requiring immediate help to move towards more resilient and sustainable care and/or new organisational models.
The expected menu of support will cover:
1. Diagnostic services to identify areas for improvement support
2. Specialist advice and guidance (e.g. operational, HR, IT, management, finance)
3. Coaching, supervision, mentorship and organisational development support as appropriate to meet needs
4. Practice management capacity support
5. Rapid intervention and management support for practices at risk of closure
6. Coordinated support to help practices struggling with recruitment and/or retention
7. Change management and improvement support to individual practices or group of practices
two.1.5) Estimated total value
Value excluding VAT: £5,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79400000 - Business and management consultancy and related services
two.2.3) Place of performance
NUTS codes
- UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
two.2.4) Description of the procurement
Please refer to the RFI questions listed below, which we have prepared as part of the market engagement. Would you kindly respond by Friday, January 17th?
Questions:
1. Would you be interested in bidding for a contract to deliver these services?
2. Do you currently deliver a service that meets some/all of the needs outlined in this document (menu of support)?
3. Could you meet the potential breadth of support required by General Practice (see seven areas in the expected menu shared in description of procurement)? Do you think it’s reasonable to expect delivery across all seven areas under one specification (see expected menu shared in description of procurement)?
4. How would you design a support offer based on an assessment of needs?
5. In your view what would be the best way to bring patient and staff involvement into the design of both the assessment and support offer(s)?
6. What would be the best way to ensure local information and knowledge supports the design and delivery of support?
7. Do you think the contract can be delivered in a way that delivers social value benefits (e.g. to staff, patients, communities) ? please explain. How could the development of team culture form part of the delivery approach?
8. How would you evidence impact from delivery of this service and futureproof the service that has been provided?
two.2.14) Additional information
Further to this PIN notice NHSE wishes undertake a tender process to initiate a multisupplier
framework agreement, so that potential authorities can undertake call-offs as and
when required in line with framework Terms and conditions.
To access the tender management portal, please see the tender portal link and the helpdesk
details:
https://health-family.force.com/s/Welcome
Helpdesk:
Phone: 0800 9956035
E-mail: support-health@atamis.co.uk
two.3) Estimated date of publication of contract notice
10 February 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
This is a PIN (Prior Information Notice) under PCR (Procurement Contract Regulations) 2015.
This project is presently in the planning stage; when the contract notice phase arrives, the value may vary. We will make the required adjustments during the contract notice phase and are also attempting to see whether the Lot option is feasible.