Section one: Contracting authority
one.1) Name and addresses
Highlands and Islands Enterprise
An Lòchran, 10 Inverness Campus
Inverness
IV2 5NA
Telephone
+44 1463245245
Country
United Kingdom
NUTS code
UKM6 - Highlands and Islands
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00313
one.1) Name and addresses
Wave Energy Scotland Limited
An Lòchran, 10 Inverness Campus
Inverness
IV2 5NA
Telephone
+44 1463245245
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
http://www.waveenergyscotland.co.uk
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA24283
one.1) Name and addresses
Orkney Research and Innovation Campus LLP
The Robert Rendall Building, Franklin Road
Stromness
KW16 3AN
facilitiesmanagement@orkneycampus.co.uk
Telephone
+44 1463245245
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30475
one.2) Information about joint procurement
The contract involves joint procurement
one.4) Type of the contracting authority
Regional or local Agency/Office
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Website Development, Maintenance and Hosting Framework
Reference number
FTS 043
two.1.2) Main CPV code
- 72413000 - World wide web (www) site design services
two.1.3) Type of contract
Services
two.1.4) Short description
THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE.
Highlands and Islands Enterprise (HIE) is seeking to appoint a suitably qualified supplier to further develop, maintain and host its suite of websites on the Umbraco content management system. This Framework is being procured for Highlands and Islands Enterprise (HIE) and on behalf of Wave Energy Scotland (WES), Orkney Research and Innovation Campus (ORIC) and any other Contracting Authority wholly or partly under the control of, or funded by HIE, WES or ORIC, at any point during the term of this Framework, subject to case-by-case approval by HIE.
These services will be required from 1 August 2025 for an initial period of 3 years (unless terminated in accordance with the provisions of the Framework agreement) with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,086,190
two.2) Description
two.2.2) Additional CPV code(s)
- 72415000 - World wide web (www) site operation host services
- 72200000 - Software programming and consultancy services
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72240000 - Systems analysis and programming services
- 72300000 - Data services
- 72400000 - Internet services
- 72416000 - Application service providers
- 72420000 - Internet development services
- 72421000 - Internet or intranet client application development services
- 72212480 - Sales, marketing and business intelligence software development services
- 72210000 - Programming services of packaged software products
- 79342000 - Marketing services
- 79413000 - Marketing management consultancy services
- 72410000 - Provider services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
This framework will support the ongoing evolution of our websites. The key tasks under the framework are:
1.Hosting
2.Transfer of existing websites
3.Website planning, scoping, design and build
4.Aftercare – maintenance, support and upgrades
5.Project management and reporting
6.Code red
7.Usability, accessibility and testing
8.Website sustainability
9.Strategic campaign planning and delivery
10.Metrics and optimisation
The 3-year budget, excluding VAT but inclusive of travel and subsistence, currently available to deliver these services is between GBP 526,000 and GBP 880,200.
two.2.5) Award criteria
Quality criterion - Name: Q1 Umbraco and Microsoft Developers / Weighting: pass/fail
Quality criterion - Name: Q2 Prompt Payment Standard Clause / Weighting: pass/fail
Quality criterion - Name: Q3 Cyber Security / Weighting: pass/fail
Quality criterion - Name: Q4 Hosting location – UK servers only / Weighting: pass/fail
Quality criterion - Name: Q5 Implementation, management and delivery methodology – HOSTING / Weighting: 18%
Quality criterion - Name: Q6 Implementation, management and delivery methodology –WEBSITE / Weighting: 18%
Quality criterion - Name: Q7 Management and Delivery Team / Weighting: 10%
Quality criterion - Name: Q8 Inverness Campus Project / Weighting: 12%
Quality criterion - Name: Q9 Fair Work / Weighting: 5%
Quality criterion - Name: Q10 Monitoring and Reporting of Community Benefits / Weighting: 2%
Price - Weighting: 40%
two.2.11) Information about options
Options: Yes
Description of options
HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services such as a business need, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015.
Examples of contract modification include but are not limited to:
- To provide for additional services by the original supplier that have become necessary and were not included in the initial procurement.
- Where services/part of the service provided can be delivered inhouse by HIE/HIE shared IT services and no longer necessitate outsourcing.
- Where changes to available technology mean that one or more of the Contracting Authorities considers that it would benefit from additional Services of a similar character to the Services.
- Where one or more of the Contracting Authorities requires additional Services as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-010807
Section five. Award of contract
Contract No
FTS 43
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 July 2025
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bright Digital Marketing LTD (Bright Signals)
33 Lynedoch St
Glasgow
G3 6AA
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,086,190
Section six. Complementary information
six.3) Additional information
The total value of the framework over the maximum duration of 4 years will be GBP 1,086,190 (excluding VAT). This is the figure which has been used in II.1.5 & II.2.6.
(SC Ref:804688)
six.4) Procedures for review
six.4.1) Review body
Inverness Sheriff Court and Justice of the Peace Court
The Inverness Justice Centre, Longman Road
Inverness
IV1 1AH
Telephone
+44 1463230782
Country
United Kingdom