Section one: Contracting authority
one.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
commercial.services@merton.gov.uk
Country
United Kingdom
Region code
UKI63 - Merton, Kingston upon Thames and Sutton
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Independent Advocacy Services for adults
Reference number
DN744001
two.1.2) Main CPV code
- 80000000 - Education and training services
two.1.3) Type of contract
Services
two.1.4) Short description
Provide Advocacy Services for customers within the London Borough of Merton with out of Borough advocacy to be provided when needed.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £822,640
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
To provide advocacy support to vulnerable adults who are residents within and outside of London Borough of Merton to assist them to understand and exercise their legal rights towards independence and social inclusion.
The services that the Provider will be expected to deliver are;
Independent Mental Capacity Advocacy (IMCA): Independent mental capacity advocates represent people who lack capacity to make decisions about serious medical treatment, the provision of or change of accommodation, where there are no relatives or friends to act on their behalf.
Independent Mental Health Advocacy (IMHA): Independent mental health advocates (IMHAs) aim to enable residents to participate in decisions about their care and treatment.
Care Act, Deprivation of Liberty Safeguards (DoLS) and Relevant Persons Representative (RPR).
two.2.5) Award criteria
Quality criterion - Name: Staffing / Weighting: 5
Quality criterion - Name: Delivery / Weighting: 5
Quality criterion - Name: Outcomes / Weighting: 5
Quality criterion - Name: Accessibility and Compliance / Weighting: 5
Quality criterion - Name: Contract and Performance Management / Weighting: 15
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 60
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-029995
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 December 2024
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
VoiceAbility
London
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £822,640
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
London
Country
United Kingdom