Section one: Contracting authority
one.1) Name and addresses
London Borough of Hillingdon
Civic Centre, High Street
Uxbridge
UB8 1UW
Country
United Kingdom
Region code
UKI74 - Harrow and Hillingdon
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://supplierlive.proactisp2p.com/Account/Login
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://supplierlive.proactisp2p.com/Account/Login?cid=HILLINGDON
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Carers Support Services for Adults and Young People
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The London Borough of Hillingdon is seeking providers of Carers support services for adults and young people to tender for this opportunity. The successful provider will be awarded a contract for an initial period of 5 years with the option to extend for a further 3 years. The value of the contract is £520,000/p.a. with a total value of £4,160,000 for the 8 year period.
For full details of the tender opportunity review the tender documents within Proactis.
two.1.5) Estimated total value
Value excluding VAT: £4,160,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI74 - Harrow and Hillingdon
two.2.4) Description of the procurement
The London Borough of Hillingdon is commissioning the Service in its capacity as the lead statutory organisation for the development and delivery of a joint carers’ strategy. Hillingdon Council invites carer support providers to tender for the opportunity.
The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer.
The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develop, maintain and deliver a range of person-centred and co-ordinated Services for carers in Hillingdon. The Service Provider will be responsible for ensuring safe, high quality, non-discriminatory carer services appropriate to the diverse needs of the Borough.
The support services are for adults and young carers in Hillingdon. The services include:
• Information, advice and guidance, including specialist provision linked to dementia and adult mental health.
• Maintenance of a carers' register.
• Carers assessments, i.e., adult carers, parent carers & young carers.
• Counselling and emotional support.
• Peer support groups and signposting to other community-based groups, including faith groups.
• Replacement care, i.e., home-based short breaks.
• Carer engagement programme.
• Training for carers (directly provided or facilitated), e.g., first aid, falls prevention, lasting power of attorney.
• Work with schools to help identify, and provide support to, young carers.
For full details of the tender review the tender documents in Proactis.
The successful provider will be awarded a 5 year contract with an option to extend for up to 3 years.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Cost criterion - Name: Cost / Weighting: 20
two.2.6) Estimated value
Value excluding VAT: £4,160,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
There is an option to extend the contract by a further 3 years (36 months)
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 January 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
22 January 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
Royal Court of Justice, Strand
London
WC1A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
High Court of England and Wales
Royal Court of Justice, Strand
London
WC1A 2LL
Country
United Kingdom