Scope
Description
Dementia Support Services, contract will deliver specialist information, advice, guidance and
support with, and in, local communities across the Essex County Council administrative area,
working with health and social care service providers in a way that supports person-centred
care, sustainability and better outcomes for people living with dementia, their carers and
families, thus ensuring that people living with and affected by dementia receive the right
support at the right time in the right place.
Commercial tool
Establishes a framework
Lot 1. Dementia Services - Delivering the core countywide service for Essex County Council
Description
Contract will deliver specialist information, advice, guidance and support with, and in, local communities, working with health and social care service providers in a way that supports person-centred care, sustainability and better outcomes for people living with dementia, their carers and families, thus ensuring that people living with and affected by dementia receive the right support at the right time in the right place.
Lot 2. ECC or NHS for needs-led interventions, projects or schemes
Description
LOT 2 will be for any additional and optional ECC or NHS for needs-led interventions, projects or schemes
Contract 1. Dementia Services
Lots
Lot 1. Dementia Services - Delivering the core countywide service for Essex County Council
Lot 2. ECC or NHS for needs-led interventions, projects or schemes
Supplier
Contract value
- £17,000,000 excluding VAT
- £20,400,000 including VAT
Framework lot values may be shared with other lots
Above the relevant threshold
Award decision date
14 July 2025
Date assessment summaries were sent to tenderers
14 July 2025
Standstill period
- End: 24 July 2025
- 8 working days
Earliest date the contract will be signed
30 September 2025
Contract dates (estimated)
- 1 October 2025 to 30 September 2028
- 3 years
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The Framework and LOT 1 will be awarded following the tender process, LOT 2 will be a call off as and when required.
Lot 2. ECC or NHS for needs-led interventions, projects or
schemes
LOT 2 will be for any additional and optional ECC or NHS for needs-led interventions,
projects or schemes
CPV classifications
- 85312310 - Guidance services
Contract locations
- UKH3 - Essex
Information about tenders
Lot 1. Dementia Services - Delivering the core countywide service for Essex County Council
- 18 tenders received
- 18 tenders assessed in the final stage:
- 17 submitted by small and medium-sized enterprises (SME)
- 1 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 17 suppliers unsuccessful (details included for contracts over £5 million)
Unsuccessful suppliers
- BE CARE LIMITED
- BETTER SUPPORT STAFFING LTD
- BLUE ROCK CARE LTD
- EASY CARE 247 LIMITED
- GPAH RESOURCE CENTRE LIMITED
- GRACEAGE CARE LTD
- INFINITE HEALTHCARE SERVICES LTD
- KAYOSKI CARE LTD
- MASTER CARE LTD
- OPTIMALCAREPLUS LIMITED
- PASSION TO CARE SERVICES LTD
- PURE HEALTH CARE PVT LTD
- QUALITY CARE RESOURCING LIMITED
- SENACARE LTD
- UNIQUE RESOURCING LTD
- VERITY HEALTHCARE LIMITED
- PINE HEALTH CARE SERVICES LIMITED
Lot 2. ECC or NHS for needs-led interventions, projects or schemes
- 18 tenders received
- 18 tenders assessed in the final stage:
- 17 submitted by small and medium-sized enterprises (SME)
- 1 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 17 suppliers unsuccessful (details included for contracts over £5 million)
Unsuccessful suppliers
- BE CARE LIMITED
- BETTER SUPPORT STAFFING LTD
- BLUE ROCK CARE LTD
- EASY CARE 247 LIMITED
- GPAH RESOURCE CENTRE LIMITED
- GRACEAGE CARE LTD
- INFINITE HEALTHCARE SERVICES LTD
- KAYOSKI CARE LTD
- MASTER CARE LTD
- OPTIMALCAREPLUS LIMITED
- PASSION TO CARE SERVICES LTD
- PURE HEALTH CARE PVT LTD
- QUALITY CARE RESOURCING LIMITED
- SENACARE LTD
- UNIQUE RESOURCING LTD
- VERITY HEALTHCARE LIMITED
- PINE HEALTH CARE SERVICES LIMITED
Procedure
Procedure type
Open procedure
Special regime
Light touch
Suppliers
ALZHEIMER'S SOCIETY
- Companies House: 02115499
- Public Procurement Organisation Number: PBBQ-5879-LVVJ
43-44 Crutched Friars
London
EC3N 2AE
United Kingdom
Email: bidandtender@alzheimers.org.uk
Website: https://www.alzheimers.org.uk/
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. Dementia Services
BE CARE LIMITED
- Companies House: 13930191
- Public Procurement Organisation Number: PWRN-4138-ZJZH
53 Newbridge Crescent
Wolverhampton
WV6 0LH
United Kingdom
Website: https://britishelderlycare.com/
Region: UKG39 - Wolverhampton
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
BETTER SUPPORT STAFFING LTD
- Companies House: 12758606
- Public Procurement Organisation Number: PWDV-3457-BYZM
Citibase Lewisham, Tower House
London
SE13 5JX
United Kingdom
Website: https://bettersupportstaffing.co.uk/
Region: UKI44 - Lewisham and Southwark
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
BLUE ROCK CARE LTD
- Companies House: 14964028
- Public Procurement Organisation Number: PZWY-1943-WWDM
Office 3 131 Cranbrook Road
Ilford
IG1 4SY
United Kingdom
Website: https://www.bluerockcare.uk/
Region: UKI53 - Redbridge and Waltham Forest
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
EASY CARE 247 LIMITED
- Companies House: 13553407
- Public Procurement Organisation Number: PTMN-7874-ZPWN
160 London Road
Barking
IG11 8BB
United Kingdom
Website: https://easycare247.co.uk/
Region: UKI52 - Barking & Dagenham and Havering
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
GPAH RESOURCE CENTRE LIMITED
- Companies House: 12196833
- Public Procurement Organisation Number: PYRP-2128-DTLT
44 Flat 44 The Residence, Wycombe Road
High Wycombe
HP14 4EA
United Kingdom
Website: https://gpahrc.co.uk/
Region: UKJ13 - Buckinghamshire CC
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
GRACEAGE CARE LTD
- Companies House: 13039554
- Public Procurement Organisation Number: PCZQ-2313-GDGH
Office F8 Innovation Centre, Knowledge Gateway
Boundary Road Colchester
CO4 3ZQ
United Kingdom
Website: https://graceagecare.co.uk/
Region: UKH34 - Essex Haven Gateway
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
INFINITE HEALTHCARE SERVICES LTD
- Companies House: 11376828
- Public Procurement Organisation Number: PJGJ-3784-BDZD
Suite 1e, 33 Robjohns Road
Chelmsford
CM1 3AG
United Kingdom
Region: UKH36 - Heart of Essex
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
KAYOSKI CARE LTD
- Companies House: 12559026
- Public Procurement Organisation Number: PRPR-6966-BGPL
71 Copperfield
Chigwell
IG7 5NH
United Kingdom
Website: https://kayoskicare.com/
Region: UKH35 - West Essex
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
MASTER CARE LTD
- Companies House: 14113286
- Public Procurement Organisation Number: PDPT-7649-HCGH
Oak Lodge 129 School Lane
Norwich
NR9 3LB
United Kingdom
Website: http://www.mastercarehomecare.co.uk
Region: UKH17 - Breckland and South Norfolk
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
OPTIMALCAREPLUS LIMITED
- Companies House: 13053234
- Public Procurement Organisation Number: PWWR-3326-TRZH
Suite 113, Building 13 Thames Enterprise Centre
East Tilbury
RM18 8RH
United Kingdom
Website: http://www.optimalcareplus.co.uk
Region: UKH32 - Thurrock
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
PASSION TO CARE SERVICES LTD
- Companies House: 13043069
- Public Procurement Organisation Number: PXPJ-7139-JRRL
Victory House 400 Pavilion Drive
Northampton
NN4 7PA
United Kingdom
Region: UKF24 - West Northamptonshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
PINE HEALTH CARE SERVICES LIMITED
- Companies House: 12849019
- Public Procurement Organisation Number: PXWW-8228-JZMN
27 Brimstone Drive
Stevenage
SG1 4FX
United Kingdom
Region: UKH23 - Hertfordshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
PURE HEALTH CARE PVT LTD
- Companies House: 13875919
- Public Procurement Organisation Number: PTPL-7791-BBYM
71-75 Shelton Street
London
WC2H 9JQ
United Kingdom
Website: https://www.pure-healthcare.com/
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
QUALITY CARE RESOURCING LIMITED
- Companies House: 10067408
- Public Procurement Organisation Number: PRQV-7463-XZDJ
Office S11, Innovation Centre, Knowledge Gateway
Colchester
CO4 3ZQ
United Kingdom
Region: UKH34 - Essex Haven Gateway
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
SENACARE LTD
- Companies House: 08269873
- Public Procurement Organisation Number: PCWB-6984-WQQY
11 Kingsley Road
Hounslow
TW3 1PA
United Kingdom
Website: http://www.senacare.co.uk
Region: UKI75 - Hounslow and Richmond upon Thames
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
UNIQUE RESOURCING LTD
- Companies House: 10873921
- Public Procurement Organisation Number: PNNZ-4277-LWCH
Mainyard Studios, 280 Mare Street
London
E8 1HE
United Kingdom
Website: http://www.uniquecareuk.com
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
VERITY HEALTHCARE LIMITED
- Companies House: 07462140
- Public Procurement Organisation Number: PXHY-9492-VRWG
20-22 Wenlock Road
London
N1 7GU
United Kingdom
Website: http://www.verityhealthcare.co.uk
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contracting authority
Essex County Council
- Public Procurement Organisation Number: PWVM-4844-NRQH
County Hall, Market Road
Chelmsford
CM1 1QH
United Kingdom
Region: UKH36 - Heart of Essex
Organisation type: Public authority - sub-central government