Contract

Managed IT Service Provision

  • Whickham School

F03: Contract award notice

Notice identifier: 2024/S 000-039019

Procurement identifier (OCID): ocds-h6vhtk-03357d

Published 4 December 2024, 11:02am



Section one: Contracting authority

one.1) Name and addresses

Whickham School

Whickham,

Newcastle upon Tyne

NE16 5AR

Contact

Daniel Dunbar

Email

daniel.dunbar@ecservices.org.uk

Country

United Kingdom

Region code

UKC - North East (England)

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://www.whickhamschool.org/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Managed IT Service Provision

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

To provide Whickham School with outstanding IT service and support, working in collaboration with the Senior Leadership Team to support the strategic and operational aims of the school.

We have a significant IT infrastructure supporting a complex web of interrelated software and systems. A key requirement of the required service will be to maintain operational availability of these systems at all times. Good proactive maintenance (housekeeping) needs to be rigorously applied to ensure operational efficiency and resilience.

We have a rolling programme of IT hardware equipment replacement which the on-site team would be required to install and configure.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £514,795.50

two.2) Description

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UKC - North East (England)

two.2.4) Description of the procurement

Provision of support and maintenance with on-site technical support

Provision of ad-hoc specialist technical advice

Customer relationship and account management

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 25

Quality criterion - Name: Social Value / Weighting: 10

Price - Weighting: 65

two.2.11) Information about options

Options: Yes

Description of options

The Call-Off Contract will cover the period from 1st September 2024 to 31st August 2027 with the option to extend for 1 year plus 1 year (extensions subject to review, incorporating price negotiations and KPI performance.)


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the setting up of a dynamic purchasing system

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2022/S 000-012000


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

8 August 2024

five.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

ASPIRE TECHNOLOGY SOLUTIONS LTD

Pipewell Quay Pipewellgate

gateshead

NE8 2BJ

Country

United Kingdom

NUTS code
  • UKC - North East (England)
Companies House

06031628

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £600,000

Total value of the contract/lot: £514,795.50


Section six. Complementary information

six.3) Additional information

Get Help Buying , provided the procurement support for this tender, using the BWCET Goods & Services DPS

six.4) Procedures for review

six.4.1) Review body

GetHelpBuyingForSchools

London

Country

United Kingdom